Downtown Streets Team - Do your homework if considering this company | Glassdoor
  1. Helpful (9)

    "Do your homework if considering this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Downtown Streets Team full-time for more than a year

    Pros

    -Great clients and the company gives you freedom to work with them in creative and inspiring ways -Lots of autonomy and freedom to work where you want (this varies depending on how management views you, but this is true for most) -Promote from within

    Cons

    -Lower salary for women (I was often training and managing men with no experience who were making more than I was) -Very unprofessional boundaries. The company parties often got very carried away. Management would bring up personal items in meetings. -Management definitely promotes you if they like you, but if you try to change anything you are seen as a "problem person" and opportunity is very hard to achieve. -They promote from within, but will often promote people who have very little experience in this field and no experience managing people, and then they provide little to no support to help these individuals grow into the role. Sink or swim mentality. -There is a lot of time spent talking poorly about other agencies often during meetings, not just during off the clock events. -Inconsistent service. As a result of extreme autonomy some teams run very well, and some do not. It varies greatly depending on who is on your team and how they work. -Very little structure. The company is resistant to creating processes so that each city is working in a similar manner. Because of this the work each city is doing varies greatly. Also, individuals are creating processes as they go, which can be quite time consuming. -Lack of trust in employees. -Pattern of disrespect towards employees, particularly women. -Management is related to each other and live together so there are no checks and balances. A lot of things are decided outside of the office as a result of this. -I don't know if they still do, but they used to do "surprise promotions" during the large staff meeting, which made it very difficult for individuals to ask about the parameters of a promotion before accepting.

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    Downtown Streets Team2017-06-01

    Downtown Streets Team Response

    July 28, 2017COO

    While we disagree with some of the statements here (for example, our three top paid employees are women and we feel we place more trust in employees than most companies) you point out some of the mistakes we made when you were here. We've learned a lot as we've grown, from looking in the mirror and dissatisfied employees. For example, we started providing more training to manager and instituted an open promotion system now where anyone can apply. Thanks for the feedback and for helping us get better.

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Other Employee Reviews

  1. Helpful (1)

    "Best Organization to Work for in the Bay Area! Period!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in Oakland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Downtown Streets Team full-time for more than a year

    Pros

    Amazingly supportive culture from the top down, great benefits, incredibly compassionate group of people who love what they do and are excited to get to work!

    Cons

    Honestly there are no cons about this agency, it's simply amazing!

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    Downtown Streets Team2019-09-30

    Downtown Streets Team Response

    January 16, 2020COO

    Thank you for your great and supportive feedback.

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  2. Helpful (1)

    "Company is in need of new leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Downtown Streets Team full-time

    Pros

    Team Members that we work with are resilient and making best out of their difficult lives. Company offers benefits that aren't normally offered at a nonprofit: insurance (health, vision, dental, life) 100% paid by employer, new laptops, iPhones or phone stipend, 3 day annual retreat.

    Cons

    Job seekers be advised: CEO has tried to make employees write positive reviews about the nonprofit, even tried to implement it as something to be completed by their 6 month review. Leaders (exec staff and directors) model inappropriate behavior for a nonprofit of this caliber: yelling and using profanities at meetings, talking poorly about nonprofits doing similarly important work, engaging in excessive drinking with staff. Direct Service staff and supporting roles do not receive enough support from supervisors or HR- often supervisors don't have the professional development or experience to support or manage. DST didn't have HR department for over 1 year, with a staff of 50+. CEO hires friends of hers as consultants and then quickly brings them on full-time as Directors to avoid opening up the hiring process to the public or current staff.

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    Downtown Streets Team2019-10-29

    Downtown Streets Team Response

    January 16, 2020COO

    Thank you for sharing this feedback. We take all feedback seriously and use it as a way to improve the organization. Employees are able to share their concerns in a confidential way and we would encourage you to reach out to the Director of HR (HR@Streetsteam.org) as a means to do so. Glassdoor encourages employers to request Glassdoor reviews from their current employees. This gives employees an additional outlet to voice positive and negative feedback and allows the organization to see where improvement may be needed.

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