Downtown Streets Team - The true DST experience | Glassdoor
  1. Helpful (8)

    "The true DST experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook

    I worked at Downtown Streets Team full-time

    Pros

    DST offers people with no formal social work background an in into the human services field. It is operated as a start-up which does offer flexibility and creativity. The agency does allow you to take ownership of projects and create your own projects if you show the benefit of these.

    Cons

    Open, truthful, and respectful communication is almost non-existent if you are not part of the "in crowd". It is managed as a high school popularity contest instead of a professional agency that deals with clients who are in serious vulnerable situations. There is a lot of gossip and those that hold "higher up" positions are not trustworthy. Issues that should be dealt with in a human resources manner and shared with people who do not hold management positions. Basically, if you need to share something critical and personal you run the risk of it being shared within minutes of your "private" conversation. Documentation is almost non-existent as well so a lot comes down to he said she said. Management lives together and many important decisions have been made outside of the office, to be specific in their home or at a local bar.

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    Downtown Streets Team2017-06-01

    Downtown Streets Team Response

    July 28, 2017COO

    We've learned a lot as we've grown, from looking in the mirror and dissatisfied employees. For example, we started providing more training to manager and instituted an open promotion system now where anyone can apply. Thanks for the feedback and for helping us get better.

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Other Employee Reviews

  1. Helpful (1)

    "Best Organization to Work for in the Bay Area! Period!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in Oakland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Downtown Streets Team full-time for more than a year

    Pros

    Amazingly supportive culture from the top down, great benefits, incredibly compassionate group of people who love what they do and are excited to get to work!

    Cons

    Honestly there are no cons about this agency, it's simply amazing!

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    Downtown Streets Team2019-09-30

    Downtown Streets Team Response

    January 16, 2020COO

    Thank you for your great and supportive feedback.

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  2. Helpful (1)

    "Company is in need of new leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Downtown Streets Team full-time

    Pros

    Team Members that we work with are resilient and making best out of their difficult lives. Company offers benefits that aren't normally offered at a nonprofit: insurance (health, vision, dental, life) 100% paid by employer, new laptops, iPhones or phone stipend, 3 day annual retreat.

    Cons

    Job seekers be advised: CEO has tried to make employees write positive reviews about the nonprofit, even tried to implement it as something to be completed by their 6 month review. Leaders (exec staff and directors) model inappropriate behavior for a nonprofit of this caliber: yelling and using profanities at meetings, talking poorly about nonprofits doing similarly important work, engaging in excessive drinking with staff. Direct Service staff and supporting roles do not receive enough support from supervisors or HR- often supervisors don't have the professional development or experience to support or manage. DST didn't have HR department for over 1 year, with a staff of 50+. CEO hires friends of hers as consultants and then quickly brings them on full-time as Directors to avoid opening up the hiring process to the public or current staff.

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    Downtown Streets Team2019-10-29

    Downtown Streets Team Response

    January 16, 2020COO

    Thank you for sharing this feedback. We take all feedback seriously and use it as a way to improve the organization. Employees are able to share their concerns in a confidential way and we would encourage you to reach out to the Director of HR (HR@Streetsteam.org) as a means to do so. Glassdoor encourages employers to request Glassdoor reviews from their current employees. This gives employees an additional outlet to voice positive and negative feedback and allows the organization to see where improvement may be needed.

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