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Duke University Health System

Duke University Health System

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Employee Review

  1. 2.0
    Former Employee, more than 5 years

    Medical customer service

    Jun 25, 2017 - Customer Service Representative in Durham, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Duke has great benefits medical dental and vision . Some of the people you work with are great. Looks great on your resume

    Cons

    Poor management has no idea how to run the department holds grudges constantly says some very discriminatory things HR covers it up. Went through two directors in four years one supervisor in more than 80 staff members in a years time due to the lack of communication lack of respect lack of compassion , lack of pay . Duke is well below market value for all their employees. They do not promote based on merit or performance or education they promote based upon friendship and who you know. Supervisors do not know how to do the employees job and ask employees for constant help . They claim to have an open door policy do not believe it if you come in turn off an office speak to supervisor and or management or director they will hold it against you in the future . If you were sick and you have a doctors note from a dude facility and you work for Duke it is a possibility you will get wrote up regardless if you're sick or not if you're out .

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    2 people found this review helpful
  1. 5.0
    Former Employee, more than 1 year

    good place to work

    Nov 23, 2022 - Clinical Nurse II in Durham, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good place to work, great environment on Duke Univ Campus

    Cons

    parking is always a pain

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  2. 3.0
    Former Employee, more than 3 years

    Just a resume builder

    Oct 18, 2022 - Certified Medical Assistant in Wake Forest, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great resume builder, meet some great doctors and employees, doctors are overall easy to work with, diverse clinic and patients.

    Cons

    Favoritism from managers, team members not pulling their weight and not being held accountable by management, no flexibility in these offices(have to have exactly 40hours or it comes from ur pto-if ur provider is on admin and no help is needed then u should be able to take off period), have to use pto for holidays & inclement weather, racism from coworkers being swept under the rug, when u show ur a dependable employee instead of receiving compensation u just get extra job duties(better off doing the bare minimum), patient schedule not being adjusted when extremely low on staff(managers scared of higher ups’s), managers are hit and miss depending on each office-overall out of touch with office and staff because they sit on meetings all day in their offices, very low compensation, managers retaliate against employee(s) for speaking up/calling them out on their nonsense, HIGH HIGH HIGH turn over rate(for understandable reasons), MA’s are the middle man in these clinics with extra duties thrown on them that belong to front desk, doctors, and nurses in the clinic,

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Duke University Health System Careers

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Duke Health integrates the Duke University Health System (all of our hospitals and clinics), Duke University School of Medicine, Duke-NUS...More

  • Benefits
  • Wellness
  • Our Visison & Values
  • Nursing Careers
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Duke University Health System Photos

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Duke University Health System photo of: Team members enjoy a break together in the Duke Raleigh Hospital gardens
Duke University Health System photo of: Team Members Share Education in the Community
Duke University Health System photo of: Team Member Recognition
Duke University Health System photo of: Laboratory team member at Duke Raleigh Hospital
Duke University Health System photo of: Community Food Donation
Duke University Health System photo of: Durham PRIDE Event
Duke University Health System photo of: Chef prepares food at Duke Regional Hospital
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