Duke University - Low Standards for Information Technology | Glassdoor
There are newer employer reviews for Duke University
There are newer employer reviews for Duke University

See Most Recent

"Low Standards for Information Technology"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - IT Analyst in Durham, NC
Former Employee - IT Analyst in Durham, NC
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at Duke University full-time (More than 8 years)

Pros

Duke has great flexible schedules. Mostly because there are very little deadlines that need to be kept.

Cons

Extremely poor leadership in Information Technology. Managers have moved up the ladder simply by politics and not by merit. They care little for their staff and are rarely seen.

Advice to Management

The Administration really needs overahaul its functional support areas. The university standards are so low and are so far behind the times. A total reevaluation of the staffing model should be considered for more efficiency, better talent, happier employees, and cost effectiveness

Other Employee Reviews for Duke University

  1. "Loving every minute that I work with international students."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Coordinator in Durham, NC
    Current Employee - Program Coordinator in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Duke University full-time (More than 8 years)

    Pros

    Diversity in the workplace through faculty, staff and students.

    Cons

    Not much room for advancement.


  2. Helpful (2)

    "Duke Needs an Overhaul"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior IT Analyst in Durham, NC
    Former Employee - Senior IT Analyst in Durham, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Duke University full-time (More than 5 years)

    Pros

    Work-life balance and benefits are very good

    Cons

    Terrible management, inefficient, unproductive; Duke doesn't pay for you to take courses there as you would expect as a staff member; Linda.com is not adequate training for the IT department- need to invest much more in real classes and training; too political; soul-draining; siloed work; duplicate work being done, with competitiveness, secrecy, and hatred between many groups in the same department; I lost 50 IQ points and developed depression from being on staff for several years.

    Advice to Management

    Duke University continues to thrive because of its research, great faculty, its reputation, a great basketball coach/program, and the elitist parents that pay full-price for their children to attend. But, in many parts of Duke, staff are ridiculously poorly managed, inefficient, and unproductive. The ethnicity in its human resources department makes up for lack of diversity in the rest of the staff, but it isn't diversity if HR and other specific departments are primarily one ethnicity and other departments are of others. And morale is terrible. It is a political, deadbeat environment where I could hear my mind and skills atrophying. Management and culture must change. Don't give 5 year tenures to those in C-level positions that don't manage because they aren't even in the building 95% of the time. Don't pay people for two or more jobs and give them empty offices, especially not at C-level positions or in senior management. Everyone expects higher-ed institutions, especially Ivy+ like Duke, to be filled with bright staff and working with bleeding edge best technologies. Make it happen, and stop depending on the rich kids, stocks, sports, and research to pay your inflated bills for inadequate work from staff and management. Stop duplicating work within the same department and foster working together rather than competing with each other. The only fun staff ever had is for a short amount of time where they left work early and drank the rest of the afternoon.

There are newer employer reviews for Duke University
There are newer employer reviews for Duke University

See Most Recent

Work at Duke University? Share Your Experiences

Duke University
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or