Dunkin' Brands - good experience | Glassdoor
There are newer employer reviews for Dunkin' Brands
There are newer employer reviews for Dunkin' Brands

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"good experience"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Field Ops Manager (Corporate) in New Brunswick, NJ
Current Employee - Field Ops Manager (Corporate) in New Brunswick, NJ
Recommends
Positive Outlook
Approves of CEO

I have been working at Dunkin' Brands full-time (More than 3 years)

Pros

The people are great to work with

Cons

inability to grow the business an brand

Advice to Management

Need to provide growth opportunities

Other Employee Reviews for Dunkin' Brands

  1. "It depends on who owns the franchise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Providence, RI
    Current Employee - Crew Member in Providence, RI
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Dunkin' Brands full-time (More than 3 years)

    Pros

    I worked at Dunkin at a casino , so we got really good tips there. I also got to work in three different stores all week so it had some variety to it.

    Cons

    The job is very tedious, so much I have a pinched nerve in my shoulder because of it. Be sure to use proper body mechanics while you move on the job. The people i worked with were mostly boring with some exceptions. We never get raises. We have to ask for it. You are working with mostly women so expect lots of mindless highschool drama 24/7, just lay low and don't get involved, you will have a much more pleasant time working there. Some franchises are really against tattoos, and peircings (because it's food service and all), and colored hair, it depends on the franchise..

    Advice to Management

    Praise your employees more often and give raises every once an a while. Accept tattoos, its 2013 for f sake.


  2. Helpful (1)

    "Generally a good place to work but under-resourced for its size"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Canton, MA
    Current Employee - Marketing in Canton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dunkin' Brands full-time

    Pros

    Fantastic brand with a large base of loyal guests
    Lots of growth still ahead for Dunkin' and Baskin (West Coast, International)
    Senior Management is accessible if you work in HQ's, and most seem to genuinely care about employees
    Entrepreneurial culture that thrives on innovation and constantly course corrects to drive sales
    Work/Life balance generally supported throughout the organization (in theory)
    HQ's close at 1:30 on Fridays 52 weeks/year

    Cons

    Pay is generally below market
    Career growth limited for most (frequent openings, but only for lateral moves)
    Franchisee model slows or hinders execution frequently
    Most departments are understaffed relative to comparable chains
    Due to the lack of staffing, Work/Life balance not possible if goals are to be achieved
    More than 50% of Directors at HQ's don't seem to last more than 2-3 years
    Small % minorities in Leadership positions at HQ's

    Advice to Management

    Take a longer-term perspective when evaluating investments in staffing/resources to grow the company. (Not all initiatives are going to pay off in the first 12-18 months, but most company strategies seem to focus solely on short-term payoffs)

    Strengthen/enable the HR Team to improve pay and career path planning. They don't seem empowered or incentivized to create true growth opportunities for the majority of the company.

There are newer employer reviews for Dunkin' Brands
There are newer employer reviews for Dunkin' Brands

See Most Recent

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