Dunkin' Brands - Dunkin Donuts Orlando- Beware of the Franchisee's | Glassdoor
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"Dunkin Donuts Orlando- Beware of the Franchisee's"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - District Manager
Current Employee - District Manager
Doesn't Recommend

Pros

Love the business, GREAT customers, good people to work with. Dunkin Donuts is a good entry level shift leader position and a very good first job for someone as a crew member but for long term career MOVE ON. IF YOU HAVE THE CHANCE TO WORK FOR DUNKIN DONUTS BRAND (they do not operate any stores, just the offices and liasons) DO IT, Dunkin Brands is a fantastic company with excellent benefits.

Cons

All stores and franchised so you have one person who may own 1-2 and another who owns 15-20... they ALL run their group differently. My franchisee was harsh- cursed at me regularly and had very poor people skills. He has good "face to face" tolerance with hourly staff but middle management has gotten garbage thrown at their cars, told that we are worthless, etc. Be careful who you deal with and understand that while Dunkin Donuts is a HUGE company- the franchises that create Dunkin Donuts are small business owners.

Advice to Management

I offer this advice to Dunkin Brands- CARE MORE ABOUT WHO YOU ARE LETTING BECOME FRANCHISEES. Do environment checks in the stores to ensure that they are not only being run to Dunkin Operational Standards but also being run in compliance with goverment employment law standards.

Other Employee Reviews for Dunkin' Brands

  1. "dunkin donuts"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    No opinion of CEO

    Pros

    friendly customers and good coffee

    Cons

    their way most of the time dunkin way only when inspection time comes around

    Advice to Management

    really should pay closer attention to their franchisees


  2. "overworked underpaid and micromanaged by upper level management"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Doesn't Recommend

    Pros

    great customers friendly staff fun place to work

    Cons

    poor benefits, hard to get time off, micromanaged, little pay for everything that is expected, online training is rediculous,and no one ever completes it

    Advice to Management

    take better care of the backbone of your companies. . . the employees

There are newer employer reviews for Dunkin' Brands
There are newer employer reviews for Dunkin' Brands

See Most Recent

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