Dunkin' Donuts - Crew Member | Glassdoor
There are newer employer reviews for Dunkin' Donuts
There are newer employer reviews for Dunkin' Donuts

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"Crew Member"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
Current Employee - Crew Member in Sutton, MA
Current Employee - Crew Member in Sutton, MA
Recommends
Positive Outlook
No opinion of CEO

I have been working at Dunkin' Donuts part-time (Less than a year)

Pros

Good products, good people, good management. Customers tip well, almost all understand longer waits when everything is backed up. Equipment is easy to use.

Cons

I realize the quality of people and management can vary from store to store. But it's worth checking out. Be ready for a frantic pace and to learn fast.

Advice to Management

Use advanced technology to create training aids. Reproduce the cash register in a tablet app, then have new hires practice taking orders from recorded drive through orders.

Other Employee Reviews for Dunkin' Donuts

  1. "Good if you like interacting with people, bad if you want to be respected."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Springfield, MA
    Former Employee - Crew Member in Springfield, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dunkin' Donuts part-time (More than 3 years)

    Pros

    Get to have coffee whenever you want. Conversing with others and enjoying a sense of community.

    Cons

    You are not respected whatsoever by managerial staff. Your rights are taken away if things get 'too busy.'


  2. "I would expect more from one of the biggest companies in america"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in New York, NY
    Former Employee - Team Member in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dunkin' Donuts part-time (Less than a year)

    Pros

    Gained some group experience, friendly boss at times, met some interesting people

    Cons

    drove us way too hard, was too cheap to fix the air conditioning in last summers heat wave, no room for movment

There are newer employer reviews for Dunkin' Donuts
There are newer employer reviews for Dunkin' Donuts

See Most Recent

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