Dunkin' Donuts - Crew Member | Glassdoor
There are newer employer reviews for Dunkin' Donuts
There are newer employer reviews for Dunkin' Donuts

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"Crew Member"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
Current Employee - Crew Member in Sutton, MA
Current Employee - Crew Member in Sutton, MA
Recommends
Positive Outlook
No opinion of CEO

I have been working at Dunkin' Donuts part-time (Less than a year)

Pros

Good products, good people, good management. Customers tip well, almost all understand longer waits when everything is backed up. Equipment is easy to use.

Cons

I realize the quality of people and management can vary from store to store. But it's worth checking out. Be ready for a frantic pace and to learn fast.

Advice to Management

Use advanced technology to create training aids. Reproduce the cash register in a tablet app, then have new hires practice taking orders from recorded drive through orders.

Other Employee Reviews for Dunkin' Donuts

  1. "overall it was great"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Very friendly environment with nice salary and bonuses ytd

    Cons

    Fast pace environment, can be very exhausting


  2. "Fair, everything else is good except that managers and shift leaders are rude"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Union, NJ
    Current Employee - Crew Member in Union, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dunkin' Donuts full-time (Less than a year)

    Pros

    first of all you get free lunch during your breaks, lol! , then you get to serve different types of guest, that is you get to meet a lot of people. It also gives you an eye opening on the operations of fast food resturants. The franchisee(s) are also very respectful in their relation to crew members

    Cons

    what i hate about this job is that the managers are mostly uneducated so they could be nasty and rude to crew members

    Advice to Management

    You should work on your managers, some of them try to make life unbearable and rude by being disrespectful to employees, the fact that a person works under you doesnt mean you should be rude to them

There are newer employer reviews for Dunkin' Donuts
There are newer employer reviews for Dunkin' Donuts

See Most Recent

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