Duquesne Light - Customer Service | Glassdoor
  1. Helpful (3)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Service Representative in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Duquesne Light

    Pros

    Great place to work. Good pay and benefits. People are friendly and helpful Lots of areas of opportunity for the right person. Try to promote from within.

    Cons

    Occasional unfriendly, frustrated customers try to ruin your day or mood.Lots of overtime in summer.

    Advice to Management

    Keep doing what you are doing. We will get to the number one utility company in Pennsylvania soon. Starting with great reviews from employees.

    Duquesne Light2016-02-12

Other Employee Reviews

  1. "My review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cable Splicer in Pgh Int ArPort, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Duquesne Light full-time for more than 10 years

    Pros

    Great people, great pay & benefits

    Cons

    Lots of forced overtime

    Advice to Management

    Keep switching

    Duquesne Light2019-07-12
  2. "Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Programmer Analyst in Pittsburgh, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Duquesne Light full-time for more than a year

    Pros

    Great people to work with and good managers

    Cons

    Cyber security is too anal

    Duquesne Light2019-09-12

Discover more reviews about Duquesne Light.