Duty Free Americas - Pure misery | Glassdoor
There are newer employer reviews for Duty Free Americas
There are newer employer reviews for Duty Free Americas

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Helpful (1)

"Pure misery"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Duty Free Americas full-time

Pros

Meeting people from all around the world, The Airport it's self is great.

Cons

Management admitted they no longer care about the employees. Cutting hours, way to much managers and supervisors. The push us into sales that are hard to obtain when there are no passengers to sell to. They don't realize that with happy employees, you get happy customers and with happy customers you get good sales. But by telling us not to talk, socialize and stand in your assigned area, and never ever being told you are doing any kind of good makes for very poor sales. Won't work with scheduling issues such as kids, school and another job. They don't care. Period, end of subject! They yell at you and degrade you on the sales floor in front of customers.

Advice to Management

Care a bit more about your employees, your have happy employees you get better sales. Encourage growth, tell people once in a while that they are doing a good job. Thank them!

Other Employee Reviews for Duty Free Americas

  1. Helpful (1)

    "Do it if you NEED the money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Sales Coordinator in Atlanta, GA
    Former Employee - Assistant Sales Coordinator in Atlanta, GA
    Doesn't Recommend
    No opinion of CEO

    I worked at Duty Free Americas full-time (More than a year)

    Pros

    The environment (airport; boutique), luxury vendors, great customers

    Cons

    too much micromanaging, it was like the managers were obsessed with the employees. Very early or Very late shift hours; it was hard to balance life outside of work.

    Advice to Management

    They hire within first, and it was very easy to move up. A lot of social promotion was going on at the time I was there.


  2. Helpful (3)

    "Revamp Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Salt Lake City, UT
    Former Employee - Sales Associate in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Duty Free Americas full-time (More than a year)

    Pros

    Meeting a lot of fun people.

    Cons

    Management has no respect for employees, very high turn around. Unreasonable goals. Working every holiday. Company says in employee handbook that the strive for employee satisfaction. So far that is an epic failure. Very low morale. Breaks are often forgotten.

    Advice to Management

    Respect employees, treat them great and they will stay.

There are newer employer reviews for Duty Free Americas
There are newer employer reviews for Duty Free Americas

See Most Recent

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