E*TRADE Financial - It's just another high-turnover call center. | Glassdoor
There are newer employer reviews for E*TRADE Financial
There are newer employer reviews for E*TRADE Financial

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Helpful (1)

"It's just another high-turnover call center."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Financial Services Representative in Alpharetta, GA
Former Employee - Financial Services Representative in Alpharetta, GA
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at E*TRADE Financial full-time (Less than a year)

Pros

The Series 7 and 63 training is free and useful in other jobs.
You can make good friends and connections in the Incubator Class.
The health benefits are good.

Cons

You will be on the phone for 8 hours a day.
Customers are often rude, impatient, and unreasonable.
Promotions are a joke, you will still be on the phone all day no matter the department.
Few applicable skills outside of sales/customer service industry.

Advice to Management

Keep hiring more people to keep the queues low, this is better for the employees and customers alike.

Other Employee Reviews for E*TRADE Financial

  1. Helpful (2)

    "Average place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Staff Software Engineer in Jersey City, NJ
    Former Employee - Senior Staff Software Engineer in Jersey City, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at E*TRADE Financial full-time (More than a year)

    Pros

    Great location, beautiful office view, little stress, relatively stable, friendly colleagues

    Cons

    Lots of bureaucracy, below average pay, limited potential

    Advice to Management

    Choose a busienss style between Silicon Valley and Wall Street


  2. "entry level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    to get your license. it trains you quickly but doesnt pay much at all. you will have to go elsewhere to get paid what you deserve

    Cons

    lack of pay. they will start you entry level and not give much opportunity to grow and increase your pa.

There are newer employer reviews for E*TRADE Financial
There are newer employer reviews for E*TRADE Financial

See Most Recent

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