E*TRADE Financial - Determination and communication will get you far within the company - ask how you can get ahead and you just might! | Glassdoor
There are newer employer reviews for E*TRADE Financial
There are newer employer reviews for E*TRADE Financial

See Most Recent

Helpful (1)

"Determination and communication will get you far within the company - ask how you can get ahead and you just might!"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Team Lead, Customer Service in Charlotte, NC
Former Employee - Team Lead, Customer Service in Charlotte, NC
No opinion of CEO

Pros

Young company - their youth makes them more aggressive at implementing new technologies and providing new products for the customers.
Growing company - though the economic downturn has had it's toll on many companies, E*TRADE is still focused on growth. They constantly promote expanding their customer base by offering new products and undertaking more business partnerships.
Fast paced - there's always something new and different happening. You may find that you're in customer service but working on other projects and working with other departments.
Potential for career development - though costs can be an issue if you speak with management about improving your skills if it's a plus for the company you may get what you ask for.

Cons

Young management - not that age makes you a more skilled manager, but a manager or team lead with 1 or 2 years of work experience in total, even with a degree, doesn't have all the skills needed to lead a group (especially when more than the half the group is older than them).
Lack of focus on core functionality - new features are great for the customer, but sometimes the drive to put out new features overshadows the necessities of correcting systems that are long overdue for a fix.

Advice to Management

More performance evaluations - a once a month/quarter/year evaluation isn't good enough for most people. Going over stats also isn't entirely giving a representative a good evaluation either.
Honesty - not that you can tell your representatives everything, but for major issues it's better to let your workers know the situation than to wait until the last minute and create confusion and mistrust.

Other Employee Reviews for E*TRADE Financial

  1. "You learn very fast to get out of the way of the train."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auditor in Arlington, VA
    Former Employee - Auditor in Arlington, VA
    Recommends
    No opinion of CEO

    Pros

    The innovative culture gives you opportunities to continue with the process improvement. Internal transfers can broaden your work experiences and strengthen customer focus.

    Cons

    The work place environment overly depends on competition, which reduces cooperation amongst varying departments and ranks. Also, employees are constantly in the dark, there are too many secrets.

    Advice to Management

    Motivate your employees with better incentives/rewards, you can start by adopting best practices from 10 companies Best Places to Work. Stop managing people by fear, otherwise it will continue to drive away your best talent.


  2. Helpful (2)

    "Poor incestuous place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jersey City, NJ
    Former Employee - Anonymous Employee in Jersey City, NJ
    Disapproves of CEO

    Pros

    Some leadership good, flexible about work/life balance

    Cons

    Horrible promotional process. very poor segmentation to clients. Horrific offshoring experiences

    Advice to Management

    wake up and sell already!!!

There are newer employer reviews for E*TRADE Financial
There are newer employer reviews for E*TRADE Financial

See Most Recent

Work at E*TRADE Financial? Share Your Experiences

E*TRADE Financial
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or