E*TRADE Financial - Overall my experience at Etrade was terrible because of management | Glassdoor
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Helpful (3)

"Overall my experience at Etrade was terrible because of management"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Financial Services Representative in Jersey City, NJ
Former Employee - Financial Services Representative in Jersey City, NJ
No opinion of CEO

Pros

The company provides alot of training and courses to educate yourself. We had access to many videos and investment courses, and the company website is very informative for both clients and employees.

Cons

Office politics play a big role in determining promotions and the work environment is very strict for Financial Services Representatives.

Advice to Management

Etrade management should focus on promoting individuals that do a great job and not promote individuals based on politics or personal relationships.

Other Employee Reviews for E*TRADE Financial

  1. Helpful (1)

    "Determination and communication will get you far within the company - ask how you can get ahead and you just might!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead, Customer Service in Charlotte, NC
    Former Employee - Team Lead, Customer Service in Charlotte, NC
    No opinion of CEO

    Pros

    Young company - their youth makes them more aggressive at implementing new technologies and providing new products for the customers.
    Growing company - though the economic downturn has had it's toll on many companies, E*TRADE is still focused on growth. They constantly promote expanding their customer base by offering new products and undertaking more business partnerships.
    Fast paced - there's always something new and different happening. You may find that you're in customer service but working on other projects and working with other departments.
    Potential for career development - though costs can be an issue if you speak with management about improving your skills if it's a plus for the company you may get what you ask for.

    Cons

    Young management - not that age makes you a more skilled manager, but a manager or team lead with 1 or 2 years of work experience in total, even with a degree, doesn't have all the skills needed to lead a group (especially when more than the half the group is older than them).
    Lack of focus on core functionality - new features are great for the customer, but sometimes the drive to put out new features overshadows the necessities of correcting systems that are long overdue for a fix.

    Advice to Management

    More performance evaluations - a once a month/quarter/year evaluation isn't good enough for most people. Going over stats also isn't entirely giving a representative a good evaluation either.
    Honesty - not that you can tell your representatives everything, but for major issues it's better to let your workers know the situation than to wait until the last minute and create confusion and mistrust.


  2. Helpful (3)

    "I don't see a long term career opportunity at E*TRADE."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Service Representative in Alpharetta, GA
    Current Employee - Financial Service Representative in Alpharetta, GA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    They did paid me to get my series 7 & 63. The vacation time is good.

    Cons

    The pay is really bad. They are all about the negative and you are never told about the positive. Can you say Micro-Managers that get really excited about their name tag and "power".

    If you are licensed then stay away. If you don't have your license, leave after you get it.

    Advice to Management

    Not everything is a metric and a number. If you didn't focus on each individuals number, those individuals might actually spend time to work with other departments to get things done. There is too much turnover, I am tired of being one of the few people that can actually get something done, because everyone else is too new or too stupid.


There are newer employer reviews for E*TRADE Financial
There are newer employer reviews for E*TRADE Financial

See Most Recent

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