EMCOR (Connecticut) - The actual job is interesting and challenging | Glassdoor
There are newer employer reviews for EMCOR (Connecticut)
There are newer employer reviews for EMCOR (Connecticut)

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"The actual job is interesting and challenging"

StarStarStarStarStar
  • Career Opportunities
  • Senior Management
Current Employee - Account Coordinator in Norristown, PA
Current Employee - Account Coordinator in Norristown, PA

I have been working at EMCOR (Connecticut) full-time (More than 3 years)

Pros

Good pay and benefits package

Cons

Business is declining and clients are lost too often

Advice to Management

Weed out the upper management that knows nothing about thw type of work we do and listen more to the employees, they have great ideas to increase profits and customers.

Other Employee Reviews for EMCOR (Connecticut)

  1. Helpful (2)

    "A decent place to work temporarily. You can make a good salary with overtime, which is common."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Tempe, AZ
    Current Employee - Customer Service Representative in Tempe, AZ
    Doesn't Recommend

    Pros

    The health benefits are excellent, and the pay is always on time. Also, it is a large company so others have heard of it and can look it up. The work was somewhat meaningful: helping companies recover from emergencies.

    Cons

    You can feel like an anonymous drone. Upper level management and even those 1 level above you can treat you like slugs. Many people get promotions or jobs based on who they know, and they are completely unqualified, which is frustrating when you're trying to get something done. A lot of politics between account managers keep things from going smoothly. Every account has a different procedure which makes it difficult to learn and prone to errors. After hours accounts are a nightmare.

    Advice to Management

    Be more open with the employees about what is going on to develop rapport and keep employees longer. Also, I think so much hinges on these calls, and the call center is so small, that you could pay the csrs more. This would create long term employment and loyalty, and also attract better CSRs with problem solving capabilities. How much money is lost through CSR mistakes and through people having to double check those who double checked every call. Perhaps at least pay the managers more to ensure highly competent people in positions of power.


  2. Helpful (1)

    "POSITIVE"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Norwalk, CT
    Current Employee - Manager in Norwalk, CT
    Recommends

    Pros

    Solid financial performance.
    Some good people.

    Cons

    Boys club, especially since new CEO.
    Frown upons flexible work arrangements.
    Fails to promote women to top leadership positions.

    Advice to Management

    promote women.
    promote and support flexible work arrangements
    get rid of boys club
    share the wealth with lower levels...bonuses and job increases

There are newer employer reviews for EMCOR (Connecticut)
There are newer employer reviews for EMCOR (Connecticut)

See Most Recent

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