More like ENMINimum effort required - Anonymous employee ENMAX Employee Review

1.0
Aug 31, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Vacation: ENMAX offers a massive amount of vacation to employees. Between actual paid vacation, flex days and holiday shut down, ENMAX employees rival school teachers with the amount of time off available to them. Work/Life Balance: If an employee manages themselves correctly there is no reason to be working more than a 40 hour work week. Facility: Decent on-site cafeteria, gym, day care and free parking help make this place bearable.

Cons

Lack of leadership: ENMAX has lots of managers but not lots of leaders. A good leader would actually talk to their team instead of sitting at their desk trying to set a personal best high score in candy crush. Everyone acknowledges this person does this and yet somehow it is OK??? Perhaps less time on candy crush and more time on strategy and planning would ensure ENMAX was actually a market leader instead of a follower. Reactive: No surprise that when you have a lack of good leaders and unqualified managers, you spend most of your time in a reactive mode instead of setting the pace for the rest of the market. As a result, instead of careful planning and execution, you get rushed projects by people who are stressed out because they weren’t prepared. Terrible culture: People spend more of their time worried about internal politics vs. just getting the job done the best they can. Unless you’re well liked by a small influential group you won’t make it anywhere at this place. Decision making: Painfully slow for even simple things and once a decision is made it has to be continually justified instead of making progress on the project. Tenure and lack differentiated experience: Far too many employees that have been around for a long time and only have ENMAX as their career experience. Great to have that knowledge but it kills innovation.

Explore other reviews about ENMAX

4.0
Jun 19, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hands on work, good experience

Cons

Nothing really. Good company to work for.

5
2.0
Sep 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Good pay, really good. Supportive management.

Cons

They offer you up to 28 days vacation depending on your age. You will never be able to take that though. Decisions that the company make that you have no say over will reflect on your ability to perform well in your job. Expect a lot of stress and upset customers of which you will have very little power to resolve such issues, nevertheless you will be expected to resolve at least 90% to the customers satisfaction.

2
avatar
ENMAX Response
3y
We appreciate you letting us know some of the challenges you’re facing. The last few years have been tough on all Albertans, and this can be stressful and weigh on the employees listening and trying to support those affected. Given this, we’ve been able to implement some direct initiatives to support our Customer Care team who is tasked with supporting our customers. The team recently brought on a dedicated team member to look after our people and their wellness. Customer Care leaders also began having weekly chats that have a focus on team wellness. We’re extremely proud of what we offer our employees when it comes to time off and you will always have the opportunity to use it all, however the days are requested, and we cannot guarantee the availability will match up with your requests. We appreciate the challenges you may be having in your role and want to help. We encourage our employees to share their concerns with their leader, HR Business Partner, or through our Safety and Ethics Helpline. Thanks,
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