EZCORP - Chaotic! Go from one extreme to the other. The company can not seem to find a happy medium. | Glassdoor
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There are newer employer reviews for EZCORP

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"Chaotic! Go from one extreme to the other. The company can not seem to find a happy medium."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Store Manager in Milwaukee, WI
Current Employee - Store Manager in Milwaukee, WI

Pros

There are some very wonderful peers I work with.

Your paycheck does not bounce.

Cons

Senior management is quick to throw store managers under the bus after the store manager goes above and beyond by working at other stores and/or does special projects for Senior management. When the store manager then needs something in return senior management will "forget" how you went the extra mile for them. They want a lot and give very little.

Big Con-Local Store Marketing. Lower and middle management knows it is ineffective but lack the courage to tell this to senior management, consequently, the same marketing keeps being done with different results expected. (definition of insanity)

Senior management only cares what you did for them right now. They forget how you went the extra mile last week. also see first item on this list.

Advice to Management

You have to give and not just take.

Need to actually follow your stated core values and not just give it lip service. Many employees feel the core values are not worth the paper they are printed on and also consider the center of the universe program laughable. Actions speak louder than words!

Other Employee Reviews for EZCORP

  1. Helpful (1)

    "If your only option is job here or live in cardboard box, flip a coin and hope it comes up cardboard box"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate - Happy Ex-employee in Austin, TX
    Former Employee - Corporate - Happy Ex-employee in Austin, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    If you live close, commute can be short
    You may also get lucky with salary. Not tied to ability, contribution or effort.

    Cons

    There are some good people there but most leave soon.
    There are some toxic people in influential positions at a few levels.
    The culture is very much point fingers and "cya".
    Unable to effectively manage projects/priorities. Bring in consultants and let them manage themselves. Insult, berate and threaten employees rather than develop them. QA? 2 letters in the alphabet. and most likely, they don't belong.
    Benefits - if you are able to determine what they are - are weak. Have you ever worked anywhere where you pass anyone from HR in the hallway and they look down at the floor instead of saying hi to you? I'm not the only one at ezcorp who has.

    Advice to Management

    Finish what you started is probably not it.


  2. Helpful (2)

    "EZCORP is a great company to work for, but not filled with career advancement opportunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Columbia, MO
    Current Employee - Store Manager in Columbia, MO
    Recommends
    Approves of CEO

    Pros

    EZCORP takes pride in its business and how it conducts itself. It chooses high quality employees and training can be described as complete. Customer interaction is always fun and the facilities are typically top-notch and provide a banking atmosphere rather than a typical payday loan store.

    Cons

    There is a glass ceiling of sorts between the Store Manager level and Area Manager level. In my experience, new Area Managers are not promoted from within, they are hired from outside. If you are working at the store level, do not expect to advance beyond this without proving that you are a superstar, top 2% performer with several years of experience and education to support it.

There are newer employer reviews for EZCORP
There are newer employer reviews for EZCORP

See Most Recent

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