EZCORP - Okay work life, poor upper management | Glassdoor
There are newer employer reviews for EZCORP
There are newer employer reviews for EZCORP

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"Okay work life, poor upper management"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Ecommerce Team Member in Houston, TX
Former Employee - Ecommerce Team Member in Houston, TX
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at EZCORP full-time (More than a year)

Pros

- great discount on all products including jewelry! I saved hundreds of dollars during holiday season!
- coworkers are easygoing and good people

Cons

- weak commissions despite getting good sales numbers
- no advancement for ecommerce team members
- poor upper management support (actually, none at all)
- area manager is not up to date with the retail world nor the internet
- area manager has poor communication skills and doesn't seem to have any positive effect on stores

Advice to Management

Area managers, please actually DO something to support your stores. Emphasis on the DO. Educate pawnbrokers about buying better products. Stop buying outdated products and technology; no one will buy it, that is why items become aged! Corporate office, please hire an area manager who is competent, otherwise, their area will fail consistently and will be at the bottom. Area managers, follow through with your words and promises unless you don't want to be trusted.

Other Employee Reviews for EZCORP

  1. Helpful (1)

    "run like hell!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at EZCORP full-time (More than 3 years)

    Pros

    nice coworkers, steady paycheck, free coffee

    Cons

    management lacks leadership and lacks strategic planning, management is very reactive not proactive, goals are unrealistic, no training, no parking, poor benefits package


  2. "Should read their own core values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager
    Former Employee - Operations Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at EZCORP full-time (More than 5 years)

    Pros

    Good benefits, growing and changing daily. Hourly employees can advance if they want to relocate since they are not opening new stores in Texas.

    Cons

    People matter most is a core value, however when you are requiring them to produce double digit increases in revenue year over year regardless of the economy or the CFPB actions, good people leave. Always chasing the competition. New products or ideas come out months and even years after the competition has released.

    Advice to Management

    Read the core values. Believe the core values. Practice the core values.

There are newer employer reviews for EZCORP
There are newer employer reviews for EZCORP

See Most Recent

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