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Eastern Managed Print Network

Part of Xerox

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Billing/Contract Specialist - Anonymous employee Eastern Managed Print Network Employee Review

2.0
Sep 26, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are friendly and helpful. The benefits are ok. The duties are challenging and rewarding. You are always learning new things. You won't be bored with the day to day duties.

Cons

Run!! Horrible management in the billing dept. micro management. No team work! You are treated like children. Lowest paid within the company. Billing management doesn't have your back. You can't talk to your peers or you will be repermanded out in the open. The turn over rate in this position is greater than the sales dept.

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Eastern Managed Print Network Response
8y
Thank you for taking the time out of your day to write a review Current Employee. We are always looking for ways to improve as an organization and the best way to do so is to listen to current and former employees. Whether you come to HR with specific suggestions on how we can improve or if you decide to remain anonymous, please know this topic is of great important to us and your voice is being heard. We’ve put a various Leadership Development Programs in place for management which without knowing your tenure you may not be aware of as well as other programs, events, seminars, etc.... Both LDP and other programs we’ve put in place are all results of listening to our employees and we are always working towards making the EMPN team even greater than it is. With that being said, if you do have any suggestions on how we can improve we are all ears.

Explore other reviews about Eastern Managed Print Network

5.0
Oct 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Colleagues, Reps, Management were all willing to help if you ask respectfully. Independent work schedule if you are good with time management and a bit of a road warrior. Travel was never more than 1-1.5 hours from your office. Can be lucrative as a top performer in sales making six-figures.

Cons

No dedicated onsite assistance with training and installs for new sales reps. HOWEVER, take the time to ask internal IT that remotes in during an install and learn. Take down notes. If you have the ability to learn technical things, you will be a top performer, if you give it time. You will be comfortable and confident in front of any customer. Depending on which office you are in, the level of tenure and willingness to help someone new vary.

3.0
Nov 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Good entry level sales opportunity. If you can prove yourself in the office technology space, it opens doors to higher paying sales jobs. Depending on your manager, you will have the flexibility to work how you want to- within reason as long as you're making your number. Don't take work home with you. Some great co-workers.

Cons

Low base pay- 36k may be alot in Syracuse or Rochester, but in Albany/HV, its a struggle to get by. Every year when sales start to slump, micromanaging goes into full effect, and your weekly prospecting numbers are looked at very closely.

2
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Eastern Managed Print Network Response
8y
We appreciate you taking the time to write a review about your previous employment at EMPN. We are certainly invested in our employees and as we continue to grow, are always looking for more ways to help our reps sell. We would have welcomed any suggestions on how we could provide our sales team with the best possible tools and the last thing we want to do is take away from sales. Again, thank you for your feedback. Please be aware that this has been shared and discussed with the entire senior leadership team.
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