Ebix - Lack of direction and leadership | Glassdoor
There are newer employer reviews for Ebix
There are newer employer reviews for Ebix

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Helpful (2)

"Lack of direction and leadership"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Business Analyst
Current Employee - Business Analyst
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Ebix full-time (More than 3 years)

Pros

Work hours are flexible and dress is casual. Vacation and time-off is adequate and increases nicely the longer you're with the company. Co-workers within the division are great and could be stellar given better direction from the management team.

Cons

This company is severely segmented due to it's multiple divisions (acquisitions), which makes me wonder if each division is not re-inventing the wheel and wasting development resources. Both upper level and divisional management make little effort to provide company and product direction, leaving employees confused on the end goal. This lack of product direction is also leading to dated applications and technologies that will soon be outpaced by our competitors. As resources leave they are rarely replaced, with their workload being poorly distributed to those who remain. Employee ideas on how to better our products and work environment are rarely acted upon, with excuses of not enough resources, time, or money. The salary is mediocre, and even with a great review, getting a raise in this company is like pulling teeth. No investments are made in employee training and technical growth.

Advice to Management

If this company is as profitable as reported to the share-holders, you should have plenty of funds to invest in your most import resource, your employees. Re-structuring of this company should be considered as many of the divisions are only looking out for them selves, not the company as a whole. If changes are not made soon you will continue to loose your talent, product innovation, and most importantly to you, your profits.

Other Employee Reviews for Ebix

  1. Helpful (1)

    "Good for Exposer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst
    Current Employee - Systems Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ebix full-time (Less than a year)

    Pros

    If You want to learn in fast growing company having good footprint around the world then choose it.

    Cons

    Employee's benefits are somewhat compromised.

    Advice to Management

    Please provide flexible work environment and also other direct benefit to Employees.


  2. Helpful (2)

    "Lots of promises, but no action....a house of cards about to fall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ebix full-time (More than 5 years)

    Pros

    This is a great place for someone just starting out looking to gain experience. The majority of workers are very dedicated to providing quality work and are always willing to lend a hand. Health benefits are top grade and relatively low cost.

    Cons

    This is NOT a place for the matured employee. Salary raises are a joke if you're lucky enough to even get one! Work load is completely unreasonable for the salaries and you always feel like you're always treading water trying to keep up with the work and client. Upper management is spread too thin and they may make it twice a year to the various offices in the US. Their door is always open when you have an issue or suggestion, but they never follow through on promises they make...almost like a black hole. Their commitment to clients is an embarrassment and they will give attention to the client who screams the loudest. Almost everything is outsourced and because they don't support competitive salaries the turnover rate overseas and in US is high.

    Advice to Management

    Stop making promises and not following through. That is not a way to run a company and only frustrates your workforce further as they are underpaid for the dedication to their work and commitment to clients.

There are newer employer reviews for Ebix
There are newer employer reviews for Ebix

See Most Recent

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