Ebix - This place is a joke. | Glassdoor
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There are newer employer reviews for Ebix

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Helpful (4)

"This place is a joke."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Doesn't Recommend
Disapproves of CEO

Pros

If you live locally near an office-convenient. Benefits are okay, you pay for insurance, have the usual holidays and "extra" days.

Cons

Management skills are so poor that their behavior borderlines on the bizarre. Jobs in the United States are always in flux and in danger of being shipped to India. CEO's relatives hold the highest positions, visiting officers talk about the million dollar company, but compensation is barely above minimum wage. Business is run by putting out fires. Forced to cover for mistakes made overseas- you are rated on how well you cover up those mistakes with customers.

Advice to Management

You get what you pay for. Stop running the business as if your outsourcing overseas is a secret to be hidden at all costs. Acknowledge that the language barrier is much to great to overcome in the insurance industry. India is obviously a problem-high employee turnover, the results of their work jeopardizing some of your largest clients, and the cost of customer service in the long run. Quit blaming the front-line employees in America, when the true issue is the most obvious one. Take a good, long, hard look at your management teams and dispose of the ones that are ineffective. Longevity does not a manager or a worthy employee make.

Other Employee Reviews for Ebix

  1. Helpful (1)

    "OK place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    good benefits and equitable salary

    Cons

    lots of pressure; uncertain development future for US employees

    Advice to Management

    communicate with US employees more;


  2. Helpful (1)

    "Eh."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Guy
    Current Employee - IT Guy
    Doesn't Recommend
    Disapproves of CEO

    Pros

    You're an Indian and you want to live in America. You're related to the CEO. You're career goal is to achieve average results or work with legacy technology.

    Cons

    Long hours with no chance of compensation. Mediocre benefits.

    Advice to Management

    Care about your employees at least half as much as stock value.


There are newer employer reviews for Ebix
There are newer employer reviews for Ebix

See Most Recent

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