Echo Global Logistics - Filled with false hopes. Plenty of hard work and nothing in return. | Glassdoor
There are newer employer reviews for Echo Global Logistics
There are newer employer reviews for Echo Global Logistics

See Most Recent

Helpful (2)

"Filled with false hopes. Plenty of hard work and nothing in return."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - National Account Manager in Atlanta, GA
Current Employee - National Account Manager in Atlanta, GA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Echo Global Logistics full-time (More than a year)

Pros

Young, fun work environment for the most part. Snacks and sodas and coffee provided. Opportunity to make a good amount of money.

Cons

Plagued with favoritism, micro-management, and executives who don't care about 90% of their employees.

Advice to Management

Take care of everyone, quit hiring everyone for sales and then giving them other jobs. Source people and train them for the jobs they will be doing in the company.

Other Employee Reviews for Echo Global Logistics

  1. Helpful (1)

    "Young atmosphere with a lot of green sales people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Account Manager in Troy, MI
    Former Employee - National Account Manager in Troy, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Echo Global Logistics full-time (More than a year)

    Pros

    High spirit and lots of people just out of college and in the work force. A good experience for learning cold calling and accountability.

    Cons

    Very regimented day to day and feels very military-esque. Most of this is due to the extreme pressure put on the supervisors to perform. What this means is that you can forget asking your bosses to leave for doctors appointments and don't call in sick or ask for vacation without someone acting like it is the end of the world. Due to the young work crowd there are a lot sales rewards based on pizza and $10 gift cards to Starbucks. Worst part of working there-even if you were good at your job you felt like you could be fired at any time in a very unprofessional manner. Also, the commission structure is nearly impossible to get to in the first year-don't believe what they tell you.

    Advice to Management

    The company isn't a start up anymore-stop treating it like one. The cold call to death sales tactics are not going to work much longer. You need to start hiring seasoned account reps and pay them a fair wage. People working at department stores downtown make more money that your employees.


  2. Helpful (8)

    "Where Careers Go to Die"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Chicago, IL
    Former Employee - Senior Account Executive in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Echo Global Logistics full-time (More than 5 years)

    Pros

    You will generally work 8AM-5PM, but longer hours will come depending on the amount of clients you have and what time zone they are in. Echo requires their employees (namely sales employees) to wear many hats so, while it may be annoying to manage all your shipments from entering in the database to invoice payment, all of your clients' payment collections, and deal with inevitable freight claims, it is useful experience that will increase your business savvy if you continue to work in logistics.

    Cons

    Echo has a 'churn and burn' type of atmosphere, in that sales reps and account executives will work like crazy to see little or nothing in return, aside from their base salary check. You are not valued until you produce, but most employees get too worn out before they can do so.

    There is virtually zero respect between employees and the lack of professionalism is imminent. No one holds themselves accountable for getting their job done and there are blurred lines with policies and procedures. Additionally, the culture of the company is similar to that of a high school clique. Regardless of your work ethic, education, work accomplishments, etc., it is impossible to move up from an entry-level position in the company unless you are in the in-crowd. It is no wonder that a good portion of management is actually pretty incompetent.

    The pay at Echo is severely low. The base salary is generally in the 25-50% compared to average industry rates and because your compensation plan can change at any time. It is not uncommon to see your pay drop from year to year.

    Advice to Management

    The screen when you walk into the office says "Echo Values Its Employees." This is a colossal lie and is evidenced by the amount of untapped potential at the company. HR, managers, etc. should be working with employees within the first three months to determine their strengths, weaknesses, and goals, and help them to realize their potential. 360 feedback would be beneficial because a large portion of management is pretty awful and incompetent.

There are newer employer reviews for Echo Global Logistics
There are newer employer reviews for Echo Global Logistics

See Most Recent

Work at Echo Global Logistics? Share Your Experiences

Echo Global Logistics
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or