Echo Global Logistics - Where Careers Go to Die | Glassdoor
There are newer employer reviews for Echo Global Logistics
There are newer employer reviews for Echo Global Logistics

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Helpful (8)

"Where Careers Go to Die"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Account Executive in Chicago, IL
Former Employee - Senior Account Executive in Chicago, IL
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at Echo Global Logistics full-time (More than 5 years)

Pros

You will generally work 8AM-5PM, but longer hours will come depending on the amount of clients you have and what time zone they are in. Echo requires their employees (namely sales employees) to wear many hats so, while it may be annoying to manage all your shipments from entering in the database to invoice payment, all of your clients' payment collections, and deal with inevitable freight claims, it is useful experience that will increase your business savvy if you continue to work in logistics.

Cons

Echo has a 'churn and burn' type of atmosphere, in that sales reps and account executives will work like crazy to see little or nothing in return, aside from their base salary check. You are not valued until you produce, but most employees get too worn out before they can do so.

There is virtually zero respect between employees and the lack of professionalism is imminent. No one holds themselves accountable for getting their job done and there are blurred lines with policies and procedures. Additionally, the culture of the company is similar to that of a high school clique. Regardless of your work ethic, education, work accomplishments, etc., it is impossible to move up from an entry-level position in the company unless you are in the in-crowd. It is no wonder that a good portion of management is actually pretty incompetent.

The pay at Echo is severely low. The base salary is generally in the 25-50% compared to average industry rates and because your compensation plan can change at any time. It is not uncommon to see your pay drop from year to year.

Advice to Management

The screen when you walk into the office says "Echo Values Its Employees." This is a colossal lie and is evidenced by the amount of untapped potential at the company. HR, managers, etc. should be working with employees within the first three months to determine their strengths, weaknesses, and goals, and help them to realize their potential. 360 feedback would be beneficial because a large portion of management is pretty awful and incompetent.

Other Employee Reviews for Echo Global Logistics

  1. Helpful (2)

    "Work amongst peers but tough to be more than just a number"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales in Chicago, IL
    Former Employee - Inside Sales in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Echo Global Logistics full-time (Less than a year)

    Pros

    If you're a young person just starting out, this is a great first job in Chicago. Nearly all of the 300+ employees in Chicago are between 23-30. Easy to make friends as most people are in the same boat, first job in Chicago, don't plan on staying there for very long.

    Cons

    A new recruiting class of 20 every month. You are not much more than a number and if you aren't catching on the company will not hesitate to cut you loose. There is a lot of external competition in this industry in Chicago, but the enormous amount of sales reps in the company creates an enormous amount of internal competition. High volume/small margin approach makes it exceedingly difficult to reach commission threshold.

    Advice to Management

    Having a better system for handling old leads could allow customer sales reps to have more success.


  2. Helpful (2)

    "Lots to learn!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    Pros

    Friendly Management
    Good use of technology

    Cons

    Low pay scale
    No benefits

There are newer employer reviews for Echo Global Logistics
There are newer employer reviews for Echo Global Logistics

See Most Recent

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