Education Management Corporation - Not professional and the management is not invested in the success of staff members | Glassdoor
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There are newer employer reviews for Education Management Corporation

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Helpful (1)

"Not professional and the management is not invested in the success of staff members"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Education Management Corporation full-time

Pros

The Human Resource team is helpful and the employee benefits are great. If you are self motivated, they have a lot of great internal training. The company mission and overall goal is easy to commit to.

Cons

The management in the location that I worked in is extremely inconsistent. While growing quickly, they promoted to many people to management who were not qualified, but were simply in the right place at the right time. Now they lose good people all the time because of it.

Advice to Management

Take a good hard look at what your managers actually contribute at your Phoenix office.

Other Employee Reviews for Education Management Corporation

  1. Helpful (1)

    "EDMC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Education Management Corporation full-time

    Pros

    Faculty have flexibility to set up their classes as they wish. They're not tied to teaching a standard program prescribed for every single campus as is the case at some other for-profit institutions.

    Cons

    Very low quality of students recruited. Faculty are expected to teach a greater load at this company than at any other institutions in the area.


  2. Helpful (3)

    "Sold my soul and health to the devil"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Director of Admissions
    Former Employee - Assistant Director of Admissions
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Education Management Corporation full-time (More than a year)

    Pros

    free education if you have time

    Cons

    Reviews (called Success factors) are given every quarter. If you do not meet the high application or student start rate imposed by corp., you receive a negative rating. You do have the chance (if only) to redeem yourself with an "exceeds expectation" rating on a series of other factors such as professionalism but have been told by management that these are next to impossible to achieve. Goals are changed mid quarters by corp. and DOA's dangle good reviews over your head like carrots. If you receive two unfavorable reviews you are fired. Success factors AKA failure factors (as coined but one of the DOA’s) is a way of weeding people out of admissions.
     If you make your phone time you are told you don't have enough dials and vise versa. There is always something to find wrong. Nothing is ever good enough. At time of application you are told to have the students write the essays (which are only 150 words long). Most of the students that apply have no grammar or spelling skills so hoping that they can write an essay worthy of a "real" acceptance in thirty minutes is ridiculous, yet upper management wants it this way so they don't look bad during corp. meetings. Never mind that the student will be rejected or fail his way into student debt.
    If you don't take at least one application a week you are sent to the president's office, which feels like being sent to the principals office for punishment. DOA's do not help the ADA's with improvement and spend much of their time gossiping about their team members or divulging confidential information to ADAs about other ADAs. Applications that are received online are handed out to those favored by management like treats or rewards.
    There are so many blackout dates that it is next to impossible to take PTO. When you do take PTO you are still responsible for not having applications or phone time and you can get so far behind in your numbers it’s not worth taking the time off anyway. Open Houses are held almost every other weekend where prospective students are herded into the student union after a tour and pressured to apply.
    There is a horrible disconnect between management, senior management and employees. Employees are lied to; rules and procedures are changed from one week to the next. It is a truly toxic, unhealthy and unethical environment.
    The ADA’s have been told that they do not sell the school to the students; they sell themselves instead. Sorry but I don’t make enough money to have to bare that kind of responsibility.
    If we need more students to make a class start we are told to enroll ourselves in school or our dependants even if we are not comfortable with the idea.
    The list goes on….

    Advice to Management

    Nothing that will be heard. Employee 2% cost of living increase was frozen nationwide so the CEO could collect his millions in bonus money. What advise would you give?

There are newer employer reviews for Education Management Corporation
There are newer employer reviews for Education Management Corporation

See Most Recent

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