- Current Employee, more than 5 years★★★★★
6 years as a fulltime BOA for two FAs, On-call since March 2020Feb 28, 2021 - BOA Branch Office Administrator in Arapahoe, CORecommendCEO ApprovalBusiness Outlook
The culture is very nice and home office does really work to support branch staff. The company is also very client conscious and tries it's best to do the right thing for clients.
There are no options to advance as a branch manager except to become an advisor. Pay is tied to advisor performance which can be a real issue.
- Current Contractor★★★★★Nov 9, 2022 - Business Technology AnalystRecommendCEO ApprovalBusiness Outlook
Great leadership, Amazing teams support
So many people, might not easy to get familiar with everyone
- Current Employee, more than 8 years★★★★★Nov 28, 2022 - On-Call Branch Office AdministratorRecommendCEO ApprovalBusiness Outlook
As an on-call you're available on your terms. You can make yourself open on specific days in the scheduler tool and pick which branches can see that availability. The home office can help walk you through most tasks, though if you don't have previous experience with the company (I was previously a full time Senior BOA) you will likely be given relatively little to take care of- mostly answering the phone and taking messages, providing limited information, directing calls to the Financial Advisor. If you're interested in going full time it is a solid company to work for.
If you haven't worked as a full time BOA previously, the systems are fairly convoluted. Sharepoint is used as the main search engine to get to information and it's clunky to navigate through. Hold times for home office calls are often in excess of 10 minutes. If you're interested in going full time, the on-boarding process is incredibly overwhelming as you're learning multiple systems and if you don't have previous experience in finance learning all of that on top of the systems is a lot. It's commonly said that you'll feel like you're "drinking from a firehose".