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Edward Jones

Engaged Employer

Edward Jones

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Employee Review

  1. 3.0
    Current Employee, more than 5 years

    6 years as a fulltime BOA for two FAs, On-call since March 2020

    Feb 28, 2021 - BOA Branch Office Administrator in Arapahoe, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The culture is very nice and home office does really work to support branch staff. The company is also very client conscious and tries it's best to do the right thing for clients.

    Cons

    There are no options to advance as a branch manager except to become an advisor. Pay is tied to advisor performance which can be a real issue.

    1 person found this review helpful
  1. 5.0
    Current Contractor

    Great place to work

    Nov 9, 2022 - Business Technology Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great leadership, Amazing teams support

    Cons

    So many people, might not easy to get familiar with everyone

    Be the first to find this review helpful
  2. 4.0
    Current Employee, more than 8 years

    A solid place to work

    Nov 28, 2022 - On-Call Branch Office Administrator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    As an on-call you're available on your terms. You can make yourself open on specific days in the scheduler tool and pick which branches can see that availability. The home office can help walk you through most tasks, though if you don't have previous experience with the company (I was previously a full time Senior BOA) you will likely be given relatively little to take care of- mostly answering the phone and taking messages, providing limited information, directing calls to the Financial Advisor. If you're interested in going full time it is a solid company to work for.

    Cons

    If you haven't worked as a full time BOA previously, the systems are fairly convoluted. Sharepoint is used as the main search engine to get to information and it's clunky to navigate through. Hold times for home office calls are often in excess of 10 minutes. If you're interested in going full time, the on-boarding process is incredibly overwhelming as you're learning multiple systems and if you don't have previous experience in finance learning all of that on top of the systems is a lot. It's commonly said that you'll feel like you're "drinking from a firehose".

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