Einstein Bros. Bagels - They're all about making their money and keeping customers happy, employees come last. | Glassdoor
There are newer employer reviews for Einstein Bros. Bagels
There are newer employer reviews for Einstein Bros. Bagels

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Helpful (1)

"They're all about making their money and keeping customers happy, employees come last."

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Shift Manager/Baker
Former Employee - Shift Manager/Baker
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Einstein Bros. Bagels full-time (More than 3 years)

Pros

Has potential to be a fun, fast-paced work environment...Potential to grow within company if you fit their needs...No late nights...Easy menu to learn...Good first job

Cons

Corporate management, non-management staff unappreciated. District managers do not make a true effort to complement hourly staff or get to know them beyond their name in any way, instead focusing only on faults.
You can work here for years without a raise and 25 CENT raises are very common. It is insulting that they think a 25 cent raise would really make a difference to someone, let alone motivate them to work harder.
Constantly changing menu.
Constantly told to work harder/do more work making same amount of pay/hours.
Recent implementation of reusable egg boats require constant cleaning since they don't give you enough to even get through an entire, moderately busy day. Stain easily and take a whole sink up just to get them clean. When you are told you still should be out thirty minutes after closing (on the schedule you have an hour) this takes time that you already don't have. Not to mention prep people have to make eggs twice some days. Often there is not enough staff to properly clean the store and serve the customers in a timely manner. This leads to long lines and dissatisfied people, employees told to move faster. Company doesn't seem to understand you have to spend money to make it and keep your guests coming back.

Advice to Management

Invest more in making your floor staff feel appreciated. Keep good help by giving decent pay. You want adults to work full-time for you, but expect them to live off of $8/hour. Allowing tips would make customer relations/courtesy increase.

Other Employee Reviews for Einstein Bros. Bagels

  1. "Corporate BS prevents employees from being able to provide excellent service to guests"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Manager
    Current Employee - Shift Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Einstein Bros. Bagels full-time (More than a year)

    Pros

    Job Security, Payday, Discounts for employees

    Cons

    Einsteins only cares about the money going into their pockets. If you work for Einsteins, be prepared to get no recognition for hard for, very little compensation for a tremendous amount of effort, and If a customer wants to tip their friendly sandwich maker or barista, too bad because they aren't allowed!


  2. "Hard to deal with everyday"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Plymouth, MI
    Current Employee - Sales Associate in Plymouth, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Einstein Bros. Bagels part-time (Less than a year)

    Pros

    flex hours, Most coworkers were nice

    Cons

    Rude coustermers, Low pay, broken ovens freezers proofers and much more, Upper management doesnt have a clue as to how the stores work when busy, never enough people working to get the jobs done

    Advice to Management

    Talk to people who work in the stores and find out how each store works they all dont work the same. Stop having so many coupons they just confuse people and make it hard for employess to do their jobs.

There are newer employer reviews for Einstein Bros. Bagels
There are newer employer reviews for Einstein Bros. Bagels

See Most Recent

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