El Dorado Furniture - Customer Service and Cashier | Glassdoor

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There are newer employer reviews for El Dorado Furniture
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Helpful (4)

"Customer Service and Cashier"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service, Cashier in Miami, FL
Former Employee - Customer Service, Cashier in Miami, FL
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at El Dorado Furniture full-time (More than 3 years)

Pros

There are some great ppl working here. Big company so a lot of employment diversity and opportunity. Convenient Locations as long as you are not transferred without notice (which happens very often every 9 months or less). Really good pay to sales associates and chance to make good money if you are good at it.

Cons

The company itself doesnt care about its employees, Ever since the company founder died. Now as a 3rd generation family owned business they have completely change the company reputation . They transfer you without regard to your personal interest to any store they want. A lot of employees had to commute over 60-120 miles a day (Kendall to Coconut Creek) for months waiting for the next transfer to hopefully be relocated to a nearer Store to their home. Specific managers that have been so long in the company and have lost all sense of ethics and respect and Corporate doesn't do anything even after various complaints from its employees).
Company has weird and strict policies in regards to holidays and whether you qualify to be paid for them or not (most than usually they try to not pay you). Customer Service staff is IMMENSELY overworked with only 1 representative for every shift per store and as much as the company tries to cut costs by sharing their work with the receptionist and cashiers they still get everyday more than what they could handle. As far as cashiers : The schedule is every week changing and everyday is most likely different. One day you Open with the store and the next you Close and open the next day so more than likely you will not be able to study while you work. Forget about your weekends because the company frowns about getting weekends off if you are in sales or a cashier. Vacations are a big NO during November- February. I must add that forget about commendations or recognition for there is very little or non-existent. They even took off the End of Year Bonus to all employees.

Advice to Management

I think most of the managers are really efficient at their jobs except a few. The biggest problem is the new owners running the company or new policies that damage morale and hurt employees personal lives with inconvenient situations.

Other Employee Reviews for El Dorado Furniture

  1. "Great potential depending on location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Miami, FL
    Current Employee - Sales Associate in Miami, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at El Dorado Furniture full-time (More than a year)

    Pros

    Merchandise in stock.
    Easy sales process

    Cons

    Managment does not have a clue.

    Advice to Management

    Listen more to sales force.


  2. "Friendly family atmosphere people get along help each other"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Miami, FL
    Current Employee - Sales in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at El Dorado Furniture full-time (More than 10 years)

    Pros

    People stay in the company, most employees have been here for many years. Always changing the stores renovating, keeping with fashion.

    Cons

    Reaching out to customers in central and northern Florida is a challenge, we need stores in the Tampa Orlando area.

    Advice to Management

    Keep growing and expanding the future looks bright

There are newer employer reviews for El Dorado Furniture
There are newer employer reviews for El Dorado Furniture

See Most Recent

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