Electric Guard Dog - Customer Service Representative | Glassdoor

Employee Review

Employee Review

"Customer Service Representative"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Columbia, SC
Current Employee - Customer Service Representative in Columbia, SC
Recommends
Positive Outlook
Approves of CEO

I have been working at Electric Guard Dog full-time (More than a year)

Pros

Electric Guard Dog is a great place to work because of the my co-workers and the "team" attitude of the entire company. Job responsibilities and expectations are accurately described in the interview process. Once hired I was provided all the tools necessary to be successful. Great working environment and atmosphere.

Cons

I haven't discovered any cons.

Advice to Management

Keep up the good work, your candid answers to questions and willingness to share the goals of our company certainly contribute to my workplace satisfaction.

Electric Guard Dog Response

Dec 9, 2017 – CEO

Wow, am I ever glad to hear that we described the job well in the interview process. I think it is important that in addition to the candidate having the skills we need, that we have the kind of... More

Other Employee Reviews

Other Employee Reviews

  1. "Great people, environment and opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - IT Administrator in Columbia, SC
    Former Contractor - IT Administrator in Columbia, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Electric Guard Dog as a contractor (More than 3 years)

    Pros

    Met a lot of great people that I stay in contact with. Great atmosphere in the office. Great office location. A lot of promoting from within seen.

    Cons

    Traffic around the building after 5 can be a little much.

    Electric Guard Dog Response

    Jun 6, 2018 – CEO

    Thank you for your comments. EGD is blessed with great employees and great long term contractor relationships. There are many services that are best performed by skilled contractors such as IT... More


  2. "I found my dream job!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Columbia, SC
    Current Employee - Project Manager in Columbia, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Electric Guard Dog full-time (Less than a year)

    Pros

    Wonderful training & on boarding program. Beautiful corporate office setting. Warm, friendly & welcoming environment. Strong support from Department Manager - Crystal, as well as the entire team! Crystal is very approachable & highly respected by her team. I truly felt part of the team after only a week.

    Cons

    I wish I found this opportunity sooner!

    Advice to Management

    Keep the environment fast, fun & friendly. Continue to manage poor performers and move them out. This will keep morale positive among top performers. Recognize strong performance & set challenging, yet obtainable developmental goals. Continue to lead by example. Build strong rapport with other departments while working cross functionally. Give real time & constructive feedback.

    Electric Guard Dog Response

    Nov 18, 2017 – CEO

    We are blessed with Dream Employees like yourself! We are glad your start has been so positive. We aren't perfect so when concerns come up please discus them your leader, HR, or myself. We are... More

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