Electronic Arts - Depends on the team you're with.... | Glassdoor
There are newer employer reviews for Electronic Arts
There are newer employer reviews for Electronic Arts

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Helpful (3)

"Depends on the team you're with...."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Project Manager in Redwood Shores, CA
Current Employee - Project Manager in Redwood Shores, CA
Recommends
Positive Outlook
Approves of CEO

I have been working at Electronic Arts full-time (More than 3 years)

Pros

EA has a lot of benefits that get overlooked, such as health care, a fair time-off-work system, legal assistance, in-house gym, day care, etc. Things that may be more important for an older employee than someone fresh out of college. The work hours are actually very reasonable, especially for a game studio, and you get at least a full week off for winter holidays. Although, the work hour issue and quality of life at the office is very dependent on the studio you are with at EA.

Cons

The projects they have going aren't too exciting and there's a lot of red tape that gets in the way of employees trying to initiate projects that are exciting to them (some of which are likely beneficial for the company as a whole). There's a lot of filters for important information, enough so that most people you encounter are very skeptical of EA's priorities and decisions.

Advice to Management

Stop lying to the employees. It's frustrating to hear contradicting information because the senior level management wants to raise morale in a single speech. EA hires a lot of smart people. I truly believe if they are more open about company goals and issues with their employees, they can find some very creative and useful solutions proposed to them.

Other Employee Reviews for Electronic Arts

  1. Helpful (2)

    "OK if you want to get your feet wet in development, but you can make more money with less stress working at Burger King."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Tester in Orlando, FL
    Current Employee - Senior Tester in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Electronic Arts full-time (More than 5 years)

    Pros

    Tiburon is filled with some of the smartest people I've ever had the pleasure to work with. The people/culture is pretty good. There are plenty of team events and parties. For those who like to work hard and be challenged, there will be plenty of it. GREAT benefits package if you can get a full time position.

    Cons

    The entire QA department is severly underpaid, especially those under the managment level. Test Leads and QA Analysts can make 25k more a year working somewhere else with half the responsibilities and task load that Tiburon QA Managment expects. They really prey on that "cool job" factor.

    There is very little growth opportunity. It is possible to get a more Senior testing role, however it will take many, many years of service as there are very few promotions. Often times testers are cycled in/out and perform many contract runs before being offered even a basic QA Tester Full time position. Even when promoted, the salary increase is minimal (.75 cents an hour) yet the workload expectations increase as if you just recieved a 12k raise.

    Even more difficult is getting a job outside of the QA Department. Most testers come in with some form of degree in the digital field (design, art etc...) and expect that after a cycle they'll get a job offer in to development. It can happen, but realistically it's next to impossible as the studio is in "Contract" mode, meaning you will only get a Full TIme position in a Development capacity by giving up benefits and Full time perks for a Contraced position in the hopes that it will work out in the end. If they don't hire a Contractor, then the job will go to an external candidate who used to play a specific sport in college and wants to try their hand at Video Game development.

    Most of Tiburon's test efforts are coordinated with an "in-sourced" test center in a different state. This test center is meant to replace a lot of the manual/black box testing efforts that the Tiburon studio used to perform, while Tiburon is now supposed to be a white box focus. After years of training however the in-sourced team continues to do such a poor job, that Tiburon testers end up performing both jobs. This makes it very difficult to do anything correctly as the teams are constantly stretched thin and are constantly hand holding and re-training the in-sourced test team. The in-sourced team are also on the "Contract" hiring mentality, so there are very few experienced testers carried over, furthering the problems with the center.

    Advice to Management

    Pay your Quality Assurance Teams a professional wage, or else you will soon find yourself with a Junior and inexperienced test team who aren't able to handle the work you will be assigning them.

    Know when to cut your losses, especially in regards to the failing in-sourced test efforts that only save a few dollars. The game quality is suffering as a result of the constant rotating door at the in-sourced facility and lack of experience.

    Quit hiring sports related subject matter experts who don't have any development experience. Promote and reward those who have stuck by you and have learned your tools/processes, and have proven themselves after many cycles.


  2. Helpful (3)

    "At EA, contractors are second-class citizens."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Redwood City, CA
    Former Contractor - Anonymous Contractor in Redwood City, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Electronic Arts as a contractor (More than a year)

    Pros

    Exceptionally talented workforce; relaxed environment; cutting edge projects; numerous on-site amenities; solid middle management; plenty of passion.

    Cons

    Hiring practices make it difficult to transition from contract to full-time; "second class" status as a contractor, including contractor email address and different colored badge, limited access to benefits, exclusion from events; reactionary upper management practices; constantly shifting internal structure; resistance to transparency.

    Advice to Management

    Teams can't gel and develop if contractors are constantly being cycled in and out of the system. Focus on hiring a few, really solid full-time people to drive your projects. You'll get far more out of it in the long run.

There are newer employer reviews for Electronic Arts
There are newer employer reviews for Electronic Arts

See Most Recent

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