Electronic Data Systems - Downward spiral starting with "bestshoring" racing to hit bottom after HP takeover | Glassdoor
There are newer employer reviews for Electronic Data Systems
There are newer employer reviews for Electronic Data Systems

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Helpful (2)

"Downward spiral starting with "bestshoring" racing to hit bottom after HP takeover"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Infrastructure Analyst in Ottawa, ON (Canada)
Former Employee - Infrastructure Analyst in Ottawa, ON (Canada)
Doesn't Recommend
No opinion of CEO

Pros

Ability to work with multiple clients with state of the art computing environments
Automation of mundane task by tools to free up resources to concentrate on enhancing customer service
Flexible work agreements (flextime and tele-commuting)
Paid vacation and ability to take time-in-lieu for (some-billable) OT hours worked

Cons

Long hours, with almost no advance notice given for after hours/weekend work, not because of crisis situations (which are part of the job) but due to lack of planning / proper communications by project managers / upper management / client delivery managers
Deteriorating benefits and pension plan (from free to paid, from DB to DC)
Very little advancement options unless you are a management fave
Lack of training on new technologies needed to perform job functions
Inefficient use of new tools and technologies, which, on the paper, look great, but fail to certain degrees in implementation.

Advice to Management

Management needs to understand that price is not the only important factor when delivering services. The Wal-martization of the IT services industry has already lost the company clients, due to below par support received from some (not all) outsourcing locations outside North America. A global organization to provide around the clock support is a very fine idea, but that shouldn't come at the expense of quality of service and the "I can employ 10 (indians/brazillians/filipinos/<insert favourite offshore location inhabitants du jour> for the price of one US/Canadian employee" mindset.

Other Employee Reviews for Electronic Data Systems

  1. "Good Place for Senior Resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Less pressure
    Lot of experienced resources
    Good Work/Personal life balance

    Cons

    Frequent Teakovers and Management changes


  2. "Gungho Hicks"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Helpdesk in Lytham, England (UK)
    Current Employee - Helpdesk in Lytham, England (UK)
    Recommends
    No opinion of CEO

    Pros

    You get Paid and good healthcare, 'townhalls' or feedback meetings as normal folks call them are good even if almost everything said has already been announced publicly or leaked to the register.com

    Cons

    Unless you are willed to be assimilated into the band of EDS'ers or are an ex marine the glass ceiling is very low

    Advice to Management

    Forget about texas you're in the wider world now

There are newer employer reviews for Electronic Data Systems
There are newer employer reviews for Electronic Data Systems

See Most Recent

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