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Emergency Reporting

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Times are changing at ER - Anonymous employee Emergency Reporting Employee Review

3.0
Nov 21, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many smart co-workers passionate about what they do. Agile methodology embraced somewhat, could be improved in the actual planning process. Free coffee and beautiful office location.

Cons

Several recently hired managers have turned out to be very counter-culture. It definitely has had a negative effect on the company morale. The CEO has actually gone off on people in company meetings.....so sad and uncomfortable. Makes for a really terrible working environment. They've also been hiring remote managers which, in a small company, can be very challenging. Its shocking to many employees that these people aren't dealt with sooner, or at all. A by-product of turnover in the past few years is that there is little documentation, process, and structure in many departments. This means that you sometimes need to know the person to go to for the answer to your problem. Company morale seems uncertain.

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Emergency Reporting Response
9y
It is true that change is occurring, and I genuinely appreciate the opportunity to address your candid thoughts. Because the team executed well against our 2016 growth plan, we have attracted a record number of new customers. This has enabled us to grow staff count by 40%, provide promotions to 25% of existing staff members, and deliver industry leading wage growth with 100% company paid insurance for all our employees. To help meet this demand, we have taken the opportunity to hire great industry veterans to expand our already exceptional team. This kind of growth does place stress on an organization, and I will be the first to admit we don’t get it right all the time. But my door is open to you to help us better understand how we can keep the best of what makes ER special while meeting our customer requirements for new products and services. You can reach me directly, via your manager, or via HR if that is more comfortable for you. Ed O’Neill / CEO

Explore other reviews about Emergency Reporting

5.0
Aug 18, 2022
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Pros

Good people and nice customers

Cons

Company bought by a competitor

5.0
Jan 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Emergency Reporting is fantastic to work for. I've been here for about 2 and a half years now. I started working here as an intern from a local college and was hired before my internship was even complete. I was quickly given many great opportunities that lead me to the position I am in now. The people here are wonderful, everybody is super friendly and outgoing. The company supplies coffee, espresso, tea, sodas, sparkling water, snacks, and other items to keep us in tiptop shape to work happily and proficiently. There are many opportunities here between projects, personal growth and career opportunity. The location is great, we are moving soon and the new location is also great! The owners and CEO really try hard to make sure the culture of the company stays upbeat, happy, and productive! This is my first "big leagues" job being right out of college so I don't have a lot to compare it to, but if things stay as welcoming as they have been hopefully I wont have to!

Cons

Biggest downside currently, which is being worked on by management and a few special project teams, is communication between departments. Lots of valuable time for certain projects has been lost with meetings that happened, but no action was taken from them. Nobody likes sitting in on a meeting that is all bark and no chase. There were a few struggles with senior management when they first joined too, but things have been getting much better as of recent. I can very much understand too, transitioning from much larger fast paced companies can be difficult when you join a smaller growing company and really push for excellence.

3
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