Empyrean Benefit Solutions - No promotions given, if you're not friends with someone in management. Management team are very bias. | Glassdoor
There are newer employer reviews for Empyrean Benefit Solutions
There are newer employer reviews for Empyrean Benefit Solutions

See Most Recent

Helpful (6)

"No promotions given, if you're not friends with someone in management. Management team are very bias."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Client Services Representative in Houston, TX
Current Employee - Client Services Representative in Houston, TX
Doesn't Recommend
Disapproves of CEO

Pros

The locations where this company is very good. Close to the Galleria, food options and other businesses.

Cons

Good employees are overlooked for promotions. Management plays favortism.

Advice to Management

Promote you're best workers, not someone who you like or know. Stop hiring incompetent supervisor/team leads. The benefits you offers your client, please make sure you can perform them. Stop lying to your clients.

Other Employee Reviews for Empyrean Benefit Solutions

  1. Helpful (6)

    "The worst company I've ever been at...."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Houston, TX
    Former Employee - Business Analyst in Houston, TX
    Doesn't Recommend

    Pros

    good learning experience, location of the office

    Cons

    office space is horrible, management is not supportive, no training, poor pay, the causal environment allows employees to look sloppy and unprofessional

    Advice to Management

    if you want your employees to stay with the company for more than a year, offer an on boarding program and invest in your employees


  2. Helpful (6)

    "Customer Care"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    Pros

    Empyrean is a great place to gain exposure to the employee benefits world. If you are a person that will ask questions and seek out additional explanations to problems yu will learn quite a bit. The employees with the most benefit experience are loyal to the company, although not reciprocated.

    Cons

    Empyrean is a small company, still having some growing pains. Most of their customer service employess originate from the competition, Mercer HR Services, and come with quite a bit of experience,which is one of the cons; these employees desire growth, however, the company does not promote much from within. Empyrean has overlooked knoweledgeable employees for promotions and hired friends or associates of current employees instead. This is definitely a moral killer.

    Advice to Management

    Provide more opportunities for growth. Certain employees should be able to take advantage of continued education classes or some type of licensing(Life) to help support their career. Long term employees should be encouraged to further their career. The more seasoned employees can be most beneficial to those newer employees with the same loyalty for their company and the customers they support.

There are newer employer reviews for Empyrean Benefit Solutions
There are newer employer reviews for Empyrean Benefit Solutions

See Most Recent

Work at Empyrean Benefit Solutions? Share Your Experiences

Empyrean Benefit Solutions
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or