Empyrean Benefit Solutions - A good start but don't stay long | Glassdoor
There are newer employer reviews for Empyrean Benefit Solutions
There are newer employer reviews for Empyrean Benefit Solutions

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Helpful (5)

"A good start but don't stay long"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Houston, TX
Current Employee - Anonymous Employee in Houston, TX
Doesn't Recommend
Neutral Outlook
Approves of CEO

I have been working at Empyrean Benefit Solutions full-time (More than a year)

Pros

-A good place to get started.
-Offer a lot of PTO time.
-Some good managers.
-Lenient dress code

Cons

-Do not pay for accrued PTO when you leave
-Disconnect between managers and analysts on how a client is actually run
-Low pay and mediocre benefits
-BAs and CSRs are over-worked
-The only people who seem to be promoted are either senior management or analysts that put in 80+ hours a week
-Very high turnaround of employees

Advice to Management

-Heed these reviews as they are not the "vocal minority". There is a reason that high turnaround is an issue with the company; employees feel they are not heard.
-The execs need to go straight to the BAs/CSRs and not through the CSMs for feedback. The CSM may be able to tell the client or senior management what they want to hear but the BAs/CSRs are the ones who actually know the situation and are the only ones who can give an honest answer about what is going on with a client.
-Do not skip over a hiring period due to concerns over employees "slacking off" if website blocking does not go up to prevent such actions in the first place.

Other Employee Reviews for Empyrean Benefit Solutions

  1. "Good company still in "start-up" mode"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Entry Business Analyst in Houston, TX
    Current Employee - Entry Business Analyst in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Empyrean Benefit Solutions full-time (More than a year)

    Pros

    - Plenty of hands-on experience
    - Work directly with upper management
    - High potential for movement
    - Willingness to move you around until you succeed
    - Very flexible schedule

    Cons

    - Most of the training is up to you. You will receive some initial training but once you hit the floor, you hit it hard
    - After a few months of learning the initial processes, you are expected to know your stuff
    - Although you get plenty of time in the summer, you have to work late hours during the busy season (which can go anywhere from early October to late January)
    - Inconsistent client management (this is a good and bad thing, some clients are better managed than others. If you land on a poorly managed client, you will be working a lot but you get a lot of experience that way)


  2. "Great Company to Start Career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Houston, TX
    Current Employee - Business Analyst in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Empyrean Benefit Solutions full-time (More than a year)

    Pros

    Ability to Learn, Opportunity for Growth, Culture and Flexible Hours. There is truly an opportunity to learn and grow. Results drive promotion. Many Opportunities.

    Cons

    Expectations are high for all employees. There are busy times, and client demands drive work hours.

    Advice to Management

    With the company growth keep the culture and open door environment.

There are newer employer reviews for Empyrean Benefit Solutions
There are newer employer reviews for Empyrean Benefit Solutions

See Most Recent

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