Encore Capital Group - On the surface, it's great | Glassdoor
There are newer employer reviews for Encore Capital Group
There are newer employer reviews for Encore Capital Group

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Helpful (1)

"On the surface, it's great"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in San Diego, CA
Former Employee - Anonymous Employee in San Diego, CA
Approves of CEO

Pros

Great people, from the top down - they truly care about their employees

Cons

The company suffers from analysis paralysis. The company is constantly changing and people are shifted to and from departments every 6 months. Expectations are rarely clearly conveyed and you are constantly chasing a moving target during annual reviews.

Other Employee Reviews for Encore Capital Group

  1. Helpful (6)

    "Looks Good But Be Careful"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Encore wants to attract quality employees, and wants to change the bad reputation of their debt collection industry. They try to have decent employee events.

    Cons

    Most of the management team is young and some lack discipline and finesse. Seems to be a high turnover in management too. HR can seem helpful at first but they've turned their back on employees in an instant to please upper management.

    Advice to Management

    Watch what is happening at all levels so that you can really appreciate those who are working hard even several levels below you and those right under your nose who are real team players. Many feel under appreciated and overworked but will never tell you.


  2. Helpful (3)

    "A great company to work for. Challenging work, opportunities to learn and develop."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Approves of CEO

    Pros

    Great culture. Colleagues are great to work with, care about their work and doing their best for the company. Management team is strong and provides clear direction. Great performance is recognized -- rewards are distributed based on merit.

    Cons

    Collections industry faces a lot of regulatory challenges.

    Advice to Management

    Continue to invest in training and development, and talent management. Offer clearer career pathing.

There are newer employer reviews for Encore Capital Group
There are newer employer reviews for Encore Capital Group

See Most Recent

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