Endurance International Group - Web Advisor | Glassdoor
  1. Helpful (4)

    "Web Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Initially Customer Success Specialist Into Web Advisor in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Endurance International Group full-time for more than 3 years

    Pros

    > Started with comprehensive training > Solid pay with commissioning ability > Was initially able to work remote

    Cons

    > Things constantly in flux > Low pay of coworkers leads to less talent/motivation and therein follows bad customer service > All the pros eventually went by the wayside as we were swept aside > Don't really know who (or what) to trust or put stock in

    Advice to Management

    Start paying attention to requests of employees and actually valuing/using the feedback instead of just 'talking the talk'. You have the capability to offer a high level of customer support instead of just gobbling up companies with reputations of good customer service/support only to turn and burn them (much like your employees).

    Endurance International Group2017-03-02

    Endurance International Group Response

    March 14, 2017Community Manager

    Thank you for sharing your feedback. As we continue to grow and strategically organize the company, there have been some challenges. But, rest assured it is a high priority to get it right. We value your input and will do our best to ensure your satisfaction by working to eliminate ...

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  1. Helpful (1)

    "Longest Company I've Worked for in my Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Endurance International Group full-time for more than 5 years

    Pros

    Competitive Pay Great Work-Life Balance Encourages Learning Awesome Team Free lunches

    Cons

    Products lack competitive edge Too focused on subscriber growth, not customer satisfaction

    Endurance International Group2019-08-07
  2. Helpful (2)

    "Very cushy and easy going company but very boring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Burlington, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Endurance International Group full-time for less than a year

    Pros

    - Cheap benefits - Free food - Amazing HR staff and policies (they don’t pinch pennies when it comes to payroll or benefits) - Unlimited vacation time - Very easy coding tasks and problems to solve - A lot of very nice people

    Cons

    - Environment has zero challenges - Software and agile process is very slow and makes you want to fall asleep - Senior engineers do coding that newbs could do yet they are labeled as senior - Pay is kinda low - A lot of inexperienced management - Zero challenge in the day to day which makes it hard to stay awake - Teams work collocated but yet still stick to Google chat for all communication - Managers have no... idea what you do or how much you are doing - Managers just want you to come into the office so that they can see you and know you are working - Working remote in a regular basis not allowed or promoted because then management would have to actually do their job and know what you are doing

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    Advice to Management

    Let people work remote, stop over complicating simple website work and trust your employees more. If you don’t trust them to get the work done then don’t hire them in the first place

    Endurance International Group2019-09-08

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