Endurance International Group - Eh. Just... no. | Glassdoor
  1. Helpful (8)

    "Eh. Just... no."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Endurance International Group full-time for more than 5 years

    Pros

    This is a good company to work for if you like soul-crushing work. Don't care about actual customers? This is the job for you. Cool with nebulous titles, changing job descriptions and no one that actually knows what's going on? Apply today! Like seeing your bosses fired (for no reason) so you can pretend to have a chance to advance? APPLY TODAY! What are you waiting for?! The only pro is that they apparently have... stopped buying companies because they realize they are in such shambles and have no idea what they're doing. At least the people they have there now understand what a demonic company they're working for and choose to work there willingly.

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    Cons

    Look, EIG basically buys companies with soul, with missions and purposes and reduces them to a "formula" (which, if you can stomach, doesn't actually work so it's like looking at false math 100% of the time) to drive up profits. If you happen to find yourself @ EIG by way of a smaller company that was purchased by them, say goodbye to the company you knew. Your company, your values, your morals, the reason why... you went to work in the morning will be completely destroyed. The end goals you're trying to reach will constantly change, the management will constantly change and seriously, no one has a clue what's going on. Customer Service departments aren't given the tools they need to succeed and instead, at every turn, find their support budgets being cut, moved to India and the only reason Americans may exist in those roles is to document processes.... so they can be fired and their jobs moved to India. It's seriously ridiculous. Please don't apply. Unless you just need a paycheck. (PS, I'm sure there are better places hiring. Go look there.) (Also, their starting pay is pretty horrible in most markets. It starts at $14/hr where I was which may get you rice and beans for dinner.)

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    Advice to Management

    People, not profits.

    Endurance International Group2017-10-27
  1. Helpful (1)

    "Longest Company I've Worked for in my Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Endurance International Group full-time for more than 5 years

    Pros

    Competitive Pay Great Work-Life Balance Encourages Learning Awesome Team Free lunches

    Cons

    Products lack competitive edge Too focused on subscriber growth, not customer satisfaction

    Endurance International Group2019-08-07
  2. Helpful (2)

    "Very cushy and easy going company but very boring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Burlington, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Endurance International Group full-time for less than a year

    Pros

    - Cheap benefits - Free food - Amazing HR staff and policies (they don’t pinch pennies when it comes to payroll or benefits) - Unlimited vacation time - Very easy coding tasks and problems to solve - A lot of very nice people

    Cons

    - Environment has zero challenges - Software and agile process is very slow and makes you want to fall asleep - Senior engineers do coding that newbs could do yet they are labeled as senior - Pay is kinda low - A lot of inexperienced management - Zero challenge in the day to day which makes it hard to stay awake - Teams work collocated but yet still stick to Google chat for all communication - Managers have no... idea what you do or how much you are doing - Managers just want you to come into the office so that they can see you and know you are working - Working remote in a regular basis not allowed or promoted because then management would have to actually do their job and know what you are doing

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    Advice to Management

    Let people work remote, stop over complicating simple website work and trust your employees more. If you don’t trust them to get the work done then don’t hire them in the first place

    Endurance International Group2019-09-08

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