Endurance International Group - Best Place I've Ever Worked At! | Glassdoor
  1. "Best Place I've Ever Worked At!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orem, UT
    Recommends
    Positive Outlook

    I have been working at Endurance International Group full-time

    Pros

    I've worked customer service and call center jobs for 15 years, and EIG has been the best company that I have ever worked for. 1. Perks (Free Massages, Free Snacks, Free Meals on Holidays and Special Occassions, Contests with Prizes, Bonuses, Rewards that I get to pick out, and fun Holiday parties!) 2. The management team has literally asked employees to submit their ideas and suggestions and rewards... ingenuity! 3. We're encouraged to advocate for the customer, and that feels great. 4. An HR team that ACTUALLY cares about the employees. They even got us more paid holidays this year! 5. I work with a team of people who are generally upbeat and friendly!

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    Cons

    It's customer service in a call center. I'm sorry, but no matter how you dress it up, this type of job drags you over the hot coals. The Pros make it worth it, at least in my case.

    Advice to Management

    Continue listening to your employees. You don't need to have an office to have a good idea!

    Endurance International Group2013-05-07
  1. Helpful (1)

    "Longest Company I've Worked for in my Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Endurance International Group full-time for more than 5 years

    Pros

    Competitive Pay Great Work-Life Balance Encourages Learning Awesome Team Free lunches

    Cons

    Products lack competitive edge Too focused on subscriber growth, not customer satisfaction

    Endurance International Group2019-08-07
  2. Helpful (1)

    "Very cushy and easy going company but very boring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Burlington, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Endurance International Group full-time for less than a year

    Pros

    - Cheap benefits - Free food - Amazing HR staff and policies (they don’t pinch pennies when it comes to payroll or benefits) - Unlimited vacation time - Very easy coding tasks and problems to solve - A lot of very nice people

    Cons

    - Environment has zero challenges - Software and agile process is very slow and makes you want to fall asleep - Senior engineers do coding that newbs could do yet they are labeled as senior - Pay is kinda low - A lot of inexperienced management - Zero challenge in the day to day which makes it hard to stay awake - Teams work collocated but yet still stick to Google chat for all communication - Managers have no... idea what you do or how much you are doing - Managers just want you to come into the office so that they can see you and know you are working - Working remote in a regular basis not allowed or promoted because then management would have to actually do their job and know what you are doing

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    Advice to Management

    Let people work remote, stop over complicating simple website work and trust your employees more. If you don’t trust them to get the work done then don’t hire them in the first place

    Endurance International Group2019-09-08

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