Enterprise - Challenging but rewarding. | Glassdoor
There are newer employer reviews for Enterprise
There are newer employer reviews for Enterprise

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Helpful (2)

"Challenging but rewarding."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Assistant Manager in Athens, GA
Current Employee - Assistant Manager in Athens, GA
Recommends
Positive Outlook
Approves of CEO

I have been working at Enterprise full-time (Less than a year)

Pros

Enterprise is a company that pretty much gives you an unheard of level of control over business functions from day one. You are empowered to make your own decisions as to balancing customer service and profit. You will learn how to run a full blown business. The job is performance based so if you sell well (which it is a sales job, they tell you this in the interview) area managers will beg you to apply to be a manager in their area. Once you become an assistant manager you gain a base salary and a percentage of your branches monthly profits which again are performance based. The MT program is designed to show you the how where as the manager positions show the why.

Cons

-The work life balance is quite challenging.
-As an MT you work just as hard (if not harder)to learn everything while busting your butt to sell and you are underpaid (this is on purpose though).
-If you don't have good direct managers (ie assistant and branch) you can lose morale quickly.
-People get hired as MTs and coast or don't take the job seriously, negatively impacting profit and morale. A large % of your ranking is determined by branch esqi (customer service score) so if you have mediocre co workers with lackadaisical attitudes your performance is masked by their lack of effort. Request a transfer asap.
-Complain enough and erac gives you whatever you want.

Advice to Management

Stagger employees so what the work day is less taxing with employees overlapping at peak times but working about 8 hrs a day keeping the annual salary the same.
Stop giving away free stuff to everyone that complains. They know we do this and some are abusing the system.
Pay MTs a little more.

Other Employee Reviews for Enterprise

  1. "Management reluctant to employee input"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Enterprise full-time

    Pros

    It's a job for now,

    Cons

    Input from employees fall on deaf ears, unless your a manager, your opinion means nothing. Watch your back 24/7, and keep a written log of all events you feel may come back to bite you. It's a shame, because there area a few good people here, but for the most part, excersise your right to remain silient

    Advice to Management

    None, falls on deaf ears


  2. "The experience I was given was great. You learn a lot about customer service, B2B and managing employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Stamford, CT
    Former Employee - Anonymous Employee in Stamford, CT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Enterprise full-time (More than 3 years)

    Pros

    Teaches you how to multi task, long hours so you learn about work ethic also learn the backend of a business

    Cons

    Local upper mgmt. does not have any loyalty. They changed the incentive plans to cut commission so the idea of making a 6 figure income is not available any more. t

    Advice to Management

    Connect with your employees, spend money on them, show appreciation and don't hate people when they leave the company. Thank them and tell them good luck like other companies do

There are newer employer reviews for Enterprise
There are newer employer reviews for Enterprise

See Most Recent

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