Epsilon - Limited opportunities, frustrating environment | Glassdoor
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There are newer employer reviews for Epsilon

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Helpful (1)

"Limited opportunities, frustrating environment"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Director in Wakefield, MA
Former Employee - Director in Wakefield, MA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Epsilon full-time (More than 5 years)

Pros

*There are some really smart people who are great to work with.
*A lot of flexibility in schedule and telecommuting isn't an issue (depending somewhat on your direct supervisor)
*the work is challenging, and in most cases there is a lot of collaboration across project teams and business groups

Cons

*almost impossible to change career paths within the organization
*significant cultural differences between US offices which can result in disparate work ethics and one group feeling that they pick up the slack for another
*terrible health insurance
*disconnect between what is sold and what really needs to be delivered, which results in very long hours for the project team
*little regard for the institutional knowledge of long-time employees. Very much a "what have you done for me lately" environment, in which people get let go regardless of their contribution, to meet a bottom line financial promise. Then new, less expensive replacements are brought in.
*if you're not a favorite of senior management, forget about advancing
*always willing to push a product to market before it is ready, and usually before a support model is in place.
*very focused on the bottom line and short-sighted in building loyalty among employees.

Advice to Management

Stop telling employees how valuable they are and show them - through career opportunities, better recognition, and through respecting their ideas, their commitment, and their potential. Sr management likes to brag about how great the employees are, but the bulk of the people working there feel extremely undervalued. Walk down a hall of cubicles/offices and more than half of the people there are truly miserable.

Other Employee Reviews for Epsilon

  1. "A good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Systems Analyst in Irving, TX
    Current Employee - Senior Business Systems Analyst in Irving, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Epsilon (More than 3 years)

    Pros

    Flexible work hours
    Lots of clients
    Variety of industries
    Good coworkers, relaxed corporate culture
    Opportunities to learn new skills
    Encouraged to openly express opinions
    Able to work autonomously but also receive help and guidance when needed or asked for

    Cons

    Cross department communication is not always the best
    Seems to be a lot of turn over, but this is typical in IT
    Procedures are sometimes not well defined or inconsistent
    There's a mix of old and new technology, sometimes things just don't fit together quite right
    Work can be boring sometimes.

    Advice to Management

    Find a way to keep good people. Upgrade the benefits.


  2. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Irving, TX
    Current Employee - Software Engineer in Irving, TX
    Recommends
    No opinion of CEO

    I have been working at Epsilon full-time (More than 3 years)

    Pros

    very Healthy working culture and flexibility .

    Cons

    Salary is below market standard

    Advice to Management

    NONE

There are newer employer reviews for Epsilon
There are newer employer reviews for Epsilon

See Most Recent

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