Epsilon - Not worth it | Glassdoor
There are newer employer reviews for Epsilon
There are newer employer reviews for Epsilon

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Helpful (3)

"Not worth it"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - BSA in Lafayette, CO
Current Employee - BSA in Lafayette, CO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Epsilon full-time (More than 3 years)

Pros

the pay is decent, many of the people are smart and hardworking.

Cons

Everyone is overextended, many don't carry their weight. Sales way overcommits to clients and then support has to find out how to deliver when it's often impossible. A lot (a ton) of production issues (client connectivity, firewall issues, email issues) cause SLA misses and angry clients and cause a lot of stress. Off hours workload (on-call and otherwise) is misrepresented, there are 2am meetings on weekends that you have to go to if you're lucky. Management is too busy to care about their reports.

Advice to Management

I don't care about what exciting things you're dreaming up. Fix the existing issues before wasting everyone's time in 2 hour meetings talking about creepy things that we can do with data.

Other Employee Reviews for Epsilon

  1. Helpful (1)

    "Unprofessional Management Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wakefield, MA
    Former Employee - Anonymous Employee in Wakefield, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Epsilon full-time (More than a year)

    Pros

    Friendly co-workers. Flexible work schedule for some. Average benefits and pay.

    Cons

    One manager I worked with regularly bashed management and co-workers in department meetings. Another member of the management team would discuss their personal life during my one-on-one meetings instead of discussing my career aspirations and my workload, which is usually what happens in one-on-one meetings.

    It's very disappointing to work someplace and have no respect for the people who are supposed to be leading you.

    Advice to Management

    Hire people who know how to and want to manage people.


  2. "Excellent growth opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Epsilon full-time

    Pros

    Excellent growth opportunity, good client base

    Cons

    Low salaries for high stress positions

There are newer employer reviews for Epsilon
There are newer employer reviews for Epsilon

See Most Recent

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