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Equity Residential

Engaged Employer

Equity Residential

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Employee Review

  1. 1.0
    Current Employee, more than 1 year

    Avoid at all Costs

    Dec 2, 2013 - Snr Leasing Consultant in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Salary is commensurate to work Good health insurance programme Largest owner/operator of apartment homes in the U.S. Properties located in prime locations

    Cons

    Salary: Salary is average for the industry 14-16 per hour. If you are considering working here you need to know the first 2-5 sales are non commissionable each month! The goalposts are changed monthly so do really well and the target is higher next month. They got rid of Assistant Manager Positions, there are Senior Leasing Consultant roles instead - which have all the duties of an Assistant Manager with much lower pay. Resident Relations: No budget for resident events. No move in gifts for Residents - even if you want to pay out of your own pocket they won't allow it. No coffee, There are nationwide competitions for Residents with no actual prize - winners just get mentioned on website. I'm lucky to work with an awesome team onsite and we make the best of what we have to work with to make residents happy. Shady Promotion Procedures: Internal recruitment does not follow best practice HR. You've got to learn how to play the game to get promoted. There is extreme favoritism and Regional Managers and Community Managers act like a gang - a prior review accurately said its like high school. Promotions are granted on a shoe-in basis, word-of-mouth, some positions are not even advertised. Training/Development: To cut costs, training courses are completed online on company computers. This means if you work at a busy property you must say back and complete this in your own time, unpaid, or leave the course running on your PC whilst you do other tasks. An ineffective and cheap method of training. No Decision-Making Authority on-site: There is no autonomy given to Property Managers, day to day resident relation decisions and account decisions must be approved at HQ, Regional and VP level, making decision making embarrasingly slow and held up with red tape. (for example adding a simple parking charge) There is a huge level of distrust between Snr. Management and properties resulting in an archaic style of micromanagement and resentment amongst property staff. Bad Reputation in the Industry: Recruitment Agents have told me working for Equity is a bad mark on your resume because of how they operate. Renowned for being a cheap company, terrible customer service, focused on cutting costs, and imposing hidden costs on Residents. As a publically traded company Equity makes no attempt to hide the fact that its prime focus is on the shareholders and chairman of Equity. Just google 'Forbes interview Sam Zell Grave Dancer' - where our Chairman boasts about dancing on other peoples mistakes and profiting from it - this article was internally promoted and applauded and is a true reflection of the company culture and management style.

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    7 people found this review helpful
  1. 5.0
    Former Employee, less than 1 year

    Intern Review

    Nov 6, 2022 - Intern in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great community and great people

    Cons

    Unclear assignments at some times.

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    Equity Residential Response

    Thank you so much for the 5 star review! We appreciate you taking the time to reflect on your experiences as an Intern with us, and wish you the best of luck!

  2. 3.0
    Current Employee

    Advancement and development severely lacking

    Nov 28, 2022 - Assistant Community Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Strong company culture and some great people.

    Cons

    Upper management does little in the way of promoting advancement and development opportunities. The portfolio is restructuring staffing, centralizing operations etc. in a way that takes away responsibilities and earning potential, rendering certain full-time roles almost irrelevant. This restructuring also limits advancement opportunities as managerial roles are extremely difficult to come by and competitive to earn.

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Equity Residential Careers

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Our Story In the early 1960s, two guys at the University of Michigan – Sam Zell and Bob Lurie – started managing student apartment...More

  • Work With Us
  • Ten Ways
  • Benefits Overview
  • Equity Values
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

Equity Residential Photos

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Equity Residential photo of: Our employees pride themselves on providing a remarkable leasing and living experience to our residents.
Equity Residential photo of: October is National Breast Cancer Awareness Month — an annual event to educate and increase awareness. Equity teams wear pink to support and raise awareness.
Equity Residential photo of: The Equity team in Chicago had a blast visiting Chicago Animal Care and Control with Safe Humane.
Equity Residential photo of: The Chicago teams led interactive presentations to showcase all the different facets of technology at Equity!
Equity Residential photo of: Flora Apartments
Equity Residential photo of: Indie Deep Ellum Apartments
Equity Residential photo of: Kilby Apartments
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