Esri - Technical Support Engineer | Glassdoor
There are newer employer reviews for Esri
There are newer employer reviews for Esri

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Helpful (1)

"Technical Support Engineer"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Technical Support Engineer in Redlands, CA
Current Employee - Technical Support Engineer in Redlands, CA
Recommends
Positive Outlook
Approves of CEO

I have been working at Esri full-time (More than 3 years)

Pros

Good relocation services. Fairly flexible hours. Big and green campus. Very interesting work and touches peoples lives. Exposure to customers and events a great plus.

Cons

Starting salary is the key. Don't fail to get most at first. Need to open offices in other US cities for better talent management.

Advice to Management

Have a clear career path out of support in three to five years

Other Employee Reviews for Esri

  1. Helpful (2)

    "Satisfied, but could have been better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redlands, CA
    Current Employee - Anonymous Employee in Redlands, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Esri full-time (More than 8 years)

    Pros

    A good place to start your career. If you are self motivated, then it is a no pressure environment with plenty of opportunity to work on new technologies. Mostly the team members are a set of very humble and helpful people.

    Cons

    After the initial years, there is no set career path to grow. May be stuck doing the same stuff again and again. Sometimes may feel there is no difference between people who work really hard and people who are faking it.

    Advice to Management

    Provide a structured career path.


  2. "Great company, but management needs to be improved"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redlands, CA
    Current Employee - Anonymous Employee in Redlands, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Esri full-time (More than a year)

    Pros

    - Work/Life Balance
    - Great products, leader in its domain
    - They don't lay off people, they try to accomodate their needs with the staff they have, and offer training accordingly

    Cons

    - Salary is very low at the beginning, it can get better with the years...
    - Poor management is not being taken care of properly, they'd rather try to make everyone get along, even though it is counter-productive, than rearrange the teams to improve communication issues.

    Advice to Management

    Wrong lead developers, weak managers = less productivity and bad team spirit...

There are newer employer reviews for Esri
There are newer employer reviews for Esri

See Most Recent

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