Esurance - You can do better. | Glassdoor
There are newer employer reviews for Esurance
There are newer employer reviews for Esurance

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Helpful (5)

"You can do better."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Software Engineer in San Francisco, CA
Former Employee - Software Engineer in San Francisco, CA
Doesn't Recommend
Disapproves of CEO

Pros

The best reason to work here is brand recognition. Outsiders are familiar with the company and see it as a high profile place to work. In addition, they pay an average salary and they always have positions to fill. If you can insulate yourself from management you can actually get things done and acquire some pretty good experience. For the most part the people are good and reasonable to work with. The ones that have been there a while have learned to cope with the environment and shield themselves from the issues, but it is not for the easily frustrated.

Cons

There is very little job satisfaction. You have to work very hard for a very average salary. The management style is very authoritarian and top down. Lots of whip cracking and little real leadership. In that sense their behavior is very predictable. This is reflected in their extremely high employee turnover rate. In addition, promotions are somewhat undesirable here. Management sets expectations without gaining consensus. This results in a constant death-march culture. Everything is late, over budget, and of poor quality. Many meetings are not discussions, but very unproductive and nasty fights between hard nosed insurance people. The strongest personality always wins rather than the best idea.

Advice to Management

Reward strong ideas rather than strong personalities. Make decisions by consensus and have schedules reflect reality. Adopt the idea of constant improvement rather than building up endless technical debt.

Other Employee Reviews for Esurance

  1. Helpful (4)

    "Do not join this company if you are looking to move forward quickly."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Not Claims in Rocklin, CA
    Current Employee - Not Claims in Rocklin, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Esurance is a pretty "green" company, however, remember every company uses more paper than it should. They allow you to donate $2,500 each year and they will match that, to charities of your choice (mostly 501(c)3's). They also have a couple of opportunities throughout the year for you to donate your time.

    Cons

    ZERO ability to move forward (unless you are in claims and then you are overworked). They hire people from outside of the company that have already done the job they are hiring them for. Forget them hiring within the company and training you. Training is practically non-existant and very "do it yourself". Many people in the company are making lateral moves because they can't stand their job.

    Advice to Management

    Train your staff. Give them the ability to move forward in the company. Set career paths. Don't just say you are going to do this, DO IT. Research shows, if you don't invest the money to keep the employees you have then you are wasting up to 7 TIMES THEIR SALARY trying to find a replacement for them and train them.


  2. Helpful (4)

    "Esurance has potential but has a long way to go."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rocklin, CA
    Current Employee - Anonymous Employee in Rocklin, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you are in the IT department of Esurance, the salary is terrific. Another nice thing about the company is it is very involved in charitable causes, has a very diverse group of employees and is truly a very "green" company. The employees work very hard and are very supportive of each other; the management below Director-level also is mostly competent and supportive to their staffs. It could be a really great place to work if a few things were different.

    Cons

    The IT senior management (Directors and above) are erractic, disrespectful and completely demoralizing. Their attempts to establish processes and introduce methodologies have been ridiculous and have actually led to a more chaotic environment, for many reasons. They do not set clear expectations, they do not follow the processes they try to dictate, and they don't bother to get buy-in from affected business groups before they announce a new process so they end up creating a political firestorm every time they try to make a move they think will improve operations. Other minor downsides include a dress code that is too stringent, and work environment where cubes are small and low, which makes for a very distracting environment that impedes productivity. Morale is very low and people are leaving in droves.

    Advice to Management

    I would recommend that the senior management stop micro-managing the day-to-day details and let the very competent IT managers work together with business stakeholders to develop processes that will benefit everyone. I would also takes steps to create a climate for the employees that aligns more with Esurance's public image and at the very least, allow employees to dress more casually and be comfortable as they work, without fearing it would make the company seem less professional. I'd worry much more about the unprofessional words that are spewed from the CIO's mouth every day that make everyone underneath him feel completely disrespected and unappreciated.


There are newer employer reviews for Esurance
There are newer employer reviews for Esurance

See Most Recent

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