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Etsy

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Etsy

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A dream job - QA Compliance Etsy Employee Review

    1. 5.0
      Sep 10, 2023
      QA Compliance
      Current Employee, more than 1 year
      New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people, the mission and the perspective are marvelous. I love to work here. Etsy really cares about their employees with great benefits and competitive salaries within the fintech industry.

      Cons

      We have to much to do to expand the marketplace and the mission.

    Other Employee Reviews

      1. 5.0
        Nov 1, 2023
        Helpdesk Technician
        Current Employee, more than 1 year
        Brooklyn, NY
        Recommend
        CEO Approval
        Business Outlook

        Pros

        And it's not even close. Imagine working for a company where guiding principles and mission statements aren't just empty words. They actually mean something, and people try their best to follow them. The company shows that it values its employees by providing a clean and well-maintained workspace with food, coffee, beer, and kombucha; transparent and clear communication from the executives during ; and a whole host of excellent benefits including good health insurance, a good amount of vacation time, unlimited sick/mental health days, and in many cases WFH/hybrid options depending on your role. Work/life balance is a big priority and is frequently discussed among both managers and ICs (individual contributors). There's also a strong emphasis on career growth and learning opportunities. Before Etsy, I had never felt so supported and comfortable at work.

        Cons

        Mainly it's just that the company is big, so sometimes it's hard to get the right information or find the right person or team to help with a problem. However, when you consider how big the company is, this is less of a problem than you might expect due to the various well-organized systems and resources that employees can use to communicate and share info.

        1
        1. 3.0
          Oct 24, 2023
          Software Engineer
          Current Employee, more than 1 year
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Great WLB, people are kind and care about each other. There's a strong culture of calling out wrongs, even at the IC level, whether or not it's actually addressed. Benefits are good, not great.

          Cons

          Lots of burnout and unclear/changing expectations. Middle and upper management don't feel like they are in tune with what's going on at the IC level. Teams are built around GMS driving goals rather than product spaces, which means everyone can and does develop features/code across the site. There are no lines of ownership or consistency in coding patterns, and also an alarming lack of area experts since "everyone owns everything". A lot of decisions seem to be made from the top without great communication or input from people at the bottom. I've felt a lot of resistance to adding process or setting clear expectations due to lack of time or "that's not how Etsy works"

          7

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