Evangelical Lutheran Good Samaritan Society - Good Company | Glassdoor
There are newer employer reviews for Evangelical Lutheran Good Samaritan Society
There are newer employer reviews for Evangelical Lutheran Good Samaritan Society

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"Good Company"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Intern - Anonymous Intern
Current Intern - Anonymous Intern
Recommends
Negative Outlook
No opinion of CEO

I have been working at Evangelical Lutheran Good Samaritan Society as an intern

Pros

Mission and vision are aligned with personal values of providing great quality care for residents. Christian centered organization. Often hire from within for promotions.

Cons

Not everyone is on board with the mission/vision. Top down communication is often vague. Plans to move up with industry standards, but right now certain systems are still antiquated.

Other Employee Reviews for Evangelical Lutheran Good Samaritan Society

  1. "Fantastic place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Evangelical Lutheran Good Samaritan Society full-time (More than a year)

    Pros

    This is a great organization, with plenty of promotion potential. Good benefits, great people, and a beautiful campus. Lots of caring people here that are passionate about what they do. Low stress, high visibility.

    Cons

    Salary is good...but some positions are paid less than in other places for same position. Technology is paid less than industry...not sure about other portions of the organization.

    Advice to Management

    Upgrade the PTO...increase it to make up for lower pay.


  2. Helpful (8)

    "Not what they claim to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Evangelical Lutheran Good Samaritan Society full-time (More than 3 years)

    Pros

    The only thing good about working here is the residents, who are amazing. Most of the front line staff truly care about the residents, and I always enjoyed working together as a team to give quality care and improve people's lives. Unfortunately, the management doesn't contribute to the team work at all.

    Cons

    Pay- The pay at my center was far below the area average, particularly for the nursing staff. We could never keep good nurses because they left for other jobs that paid ~3-5$ more an hour than what Good Sam was offering. I often heard from management that they knew the pay wasn't as good as other places, but the trade off was getting to work in a caring Christian environment. In the four years I worked there, I never felt "loved, valued, or at peace" which is part of their mission statement.

    Training and resources- Their clinical assessment forms are absolutely terrible. Charting methods are far more tedious than they have to be. And their policy and procedure manuals are fairly worthless; basically all they say is to follow state and federal regulations, and policies often contradict each other. You are better off just reading the State Operations Manual yourself than trying to find an answer in the P&P.

    Management- I found the staffing patterns at both my center and at National Campus to be very top heavy. Managers and directors are rarely seen out of their offices and the amount of meetings and conference calls are out of control. Meanwhile hours and positions for front line staff and direct caregivers are being reduced all the time. It's incredibly demoralizing for these hard working staff members when, for example, management eliminates positions for medication technicians and dietary staff while they are adding positions for admissions coordinators, administrative nurses, marketing coordinators, and wellness coordinators at the same time. Floor nurses regularly put in 60-80 hours/week while the salaried managers work a 40 hour week.

    Stress- Every day you are either working short, working with someone who is new or wasn't trained, pulling a double, or trying to meet the needs of a resident without the tools needed to do the job. Although management says they care about preventing burnout, they look the other way when people work off the clock or through their lunches; they will dump 4 or 5 new admissions on one nurse right before dinner; and they continue to accept admissions with very high acuity without the staff or equipment necessary to meet their needs. They staff based on census rather than acuity and then expect the same high quality of care regardless of how much care or assistance a resident needs.

    Hypocrisy- The mandatory "Good Samaritan Way" training added insult to injury. Just because you pray before meetings, and about 20 other times a day, doesn't make you a good Christian. Your organization isn't superior to your competitors, so get off your high-horse. I firmly believe the only reason Good Sam is still in existence is because of charitable donations, not because of the hard-work, dedication, or skills of upper level management. What would Jesus do? He would probably make sure his employees were fairly compensated and had the tools they needed to do their jobs. He probably would not force a long term care resident to move to another wing of the building because he wanted to use their room for part of a new post-acute skilled unit, which brings in more money than long term care. And he would probably be more concerned about doing the right thing than about potential law suits.

    Advice to Management

    Get out of your offices and do something to help a resident or staff member. ANYONE can get a blanket, pour coffee, change the TV channel, console someone in distress, or take a resident outside for a few minutes....not just the nursing staff. Transferring, feeding, and toileting are the only things you can't help with, so don't put every single resident need or care on the CNAs, who are overworked, underpaid, understaffed, and under-appreciated. And don't promise residents and families things that can't realistically be done with the amount of staff available.

There are newer employer reviews for Evangelical Lutheran Good Samaritan Society
There are newer employer reviews for Evangelical Lutheran Good Samaritan Society

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