Everest University Online - Love the working environment! | Glassdoor
There are newer employer reviews for Everest University Online
There are newer employer reviews for Everest University Online

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"Love the working environment!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Director of Student Services in Tempe, AZ
Current Employee - Director of Student Services in Tempe, AZ
Recommends
Positive Outlook

I have been working at Everest University Online full-time (More than 3 years)

Pros

The people, the students, the benefits, the location, the technology, the support.

Cons

The students academic success affects your annual reviews, so it's best to stay on top of their activities.

Advice to Management

Could have really used more social media methods for reaching out to student population.

Other Employee Reviews for Everest University Online

  1. Helpful (1)

    "Going down hill - transitioning to micromanaged call center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Planner in Tempe, AZ
    Current Employee - Financial Planner in Tempe, AZ
    Doesn't Recommend
    Negative Outlook

    I have been working at Everest University Online full-time (Less than a year)

    Pros

    It's a paycheck
    It's better than unemployment
    Clean facility and bathrooms
    cheap soda and snacks ($0.30 cent soda and $0.50 cent snacks) and free coffee
    covered parking
    great co-workers
    1 hour lunch
    The job is pretty low stress for the most part
    There is not a huge amount of micromanaging........at least not yet
    you get paid an okay amount of money for explaining financial aid forms to students all day. It's enough to pay bills but not enough to truly be satisfied with your job.

    Cons

    The job can be very boring
    You can be on calls for 1-3 hours
    some students are not very smart and are frustrating to deal with
    the company is transitioning into a call center. It pretty much already is but they are tightening the noose.
    Admissions reps can be a pain to deal with and make more money than the finance planners although I'm not sure why because we do most of the work.
    Some managers are not qualified for their positions and were only promoted because of politics or who they know or because they were simply there long enough. There are a few managers who are genuinely good though.
    There are no advancement opportunities. Don't let them fool you in your interview when they tell you, you can move up and there is a lot of advancement opportunities. They have a management training program but you can only get into it about once a year and I just saw them make an admissions rep with no finance experience a Finance Manager. That didn't make sense because there are some finance reps in training to become managers and none of them were offered the position. They were certainly more qualified for the position. I had to seek out my supervisor to find out about how to earn a raise and how to be promoted with in the company. He was not able to give me any straight answers.
    Turnover is going up and up and the company can't understand why. Maybe it's because you have poor leadership and the company is becoming more and more structured. And maybe it's because it feels like a dead end job that's going nowhere.
    Instead of firing the people who suck at their jobs, they just continue to make more rules to make everyone else's life more difficult
    They do not reward high performance. We had some recent contests where the winner got a king sized candy bar and another contest where the winning team got to throw a pot luck. Really? Since their incentives are a joke there is no drive to do anything more than the bare minimum.
    The online college industry is becoming more and more regulated by the department of education because students are going to school getting themselves into debt and then dropping out. So now they are starting to crack down on the industry. The online university market is getting tapped out and will probably start to decline in the near future. Especially if the economy recovers and we have more jobs available.

    Advice to Management

    Fire the people who are not productive, Keep our laid back work environment. Stop transitioning to a micromanaged call center. Reward your performing employees. Give the employees who want to move up a chance to do so. Find better ways to keep your employees motivated. The contests you have make me sick.


  2. "Run don't even apply at Everest"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Representative in Tempe, AZ
    Former Employee - Admissions Representative in Tempe, AZ
    Doesn't Recommend
    Negative Outlook

    I worked at Everest University Online full-time (Less than a year)

    Pros

    Decent pay, free coffee, nice employee lounge with access to the internet.

    Cons

    I dont even know where to begin. When I was being interviewed I was asked for a reason that I shouldn't be hired and I replied that I have a terminally ill grand daughter. I was told family comes first. I was fired and escorted out of the building for being 5 mins late 3 weeks before i would qualify FMLA.

    Advice to Management

    Find a real job. The management at Everest must have all been bullied as children because they have it out for everyone. If a employee can sell an associates degree that the credits won't transfer for $42,000.00 they should never be fired!

There are newer employer reviews for Everest University Online
There are newer employer reviews for Everest University Online

See Most Recent

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