Everi - It was tolerable, but not somewhere youd want to stay. | Glassdoor
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There are newer employer reviews for Everi

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Helpful (3)

"It was tolerable, but not somewhere youd want to stay."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Call Center in Las Vegas, NV
Former Employee - Call Center in Las Vegas, NV
Doesn't Recommend
No opinion of CEO

Pros

Some call center seniors are helpful, benefits okay,

Cons

No balance between business and personal life, lazy & careless management, hardly ever any opportunities to advance, dirty dirty place (bathrooms and break room)

Other Employee Reviews for Everi

  1. Helpful (3)

    "Rough"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Facilities Manager in Las Vegas, NV
    Former Employee - Facilities Manager in Las Vegas, NV
    Disapproves of CEO

    Pros

    Centrally located in Las Vegas

    Cons

    The building is old and everything is falling apart. Furniture is cheap, chairs constantly needing replaced.

    Advice to Management

    HR acts like they run the entire place. Need other supervisors to ofset the need for HR to always be in your business. HR should not be in charge of Facilities.


  2. Helpful (1)

    "Sinking reputation due to poor communication within its doors"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good place to start with no experience in a call center, they will teach you 9 different types of calls to master.

    Cons

    If you do have experience, be prepared to be under paid and over worked. Senior Management does a great job in down talking normal employees and being counted as a number rather than a person. Over worked Supervisors and a manager who lacks the ability to communicate to everyone reporting to him. Lack of communication from tech support to the call center, billing department. And same goes for the 3rd party vendors. Overall the overpaid, lazy, Senior Management needs to be reconstructed and in dire need to improve their customer service to retain any remaining clients.

    Advice to Management

    Evaluate your staff, saving money is important. But so is a healthy team of departments. Evaluate how each department is performing, interview the middle management and entry level employees to determine if they are actually happy to represent the company. The worst thing to ever say to a group of people working for you is "that you just label each and all of them as a number vs a person, because you want to be fair."

There are newer employer reviews for Everi
There are newer employer reviews for Everi

See Most Recent

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