Exl Service - Extremely employee friendly company which offers multiple opportunities for learning and development; bad pay master | Glassdoor
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"Extremely employee friendly company which offers multiple opportunities for learning and development; bad pay master"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Manager in New Delhi (India)
Current Employee - Senior Manager in New Delhi (India)
Recommends
Positive Outlook
Approves of CEO

I have been working at Exl Service full-time

Pros

Extremely employee friendly policies and practices. A testimonial is the sheer number of people who leave the company and come back to work for it
Genuinely concerned HR
Very open culture and leadership which is readily approachable
Learning and development opportunities at all levels. EXL is one company which bears 100% cost of all learning and development activities it conducts for employees
Opportunities for growth
HR has experienced and strong leadership
Excellent infrastructure and facilities (though at times it is more than what is required). The first thing an employee leaving EXL would notice is that even much larger organizations do not have the kind of infrastructure that EXL has and maintains

Cons

Extremely poor pay master
The work-life balance is missing in some HR functions, with a lot of work pressure

Advice to Management

We could spend a little less on the infrastructure and use that money towards higher salaries and bonuses. That would motivate the employees more.

Other Employee Reviews for Exl Service

  1. "Hoping to get out.!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Bengaluru (India)
    Current Employee - Business Analyst in Bengaluru (India)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Exl Service full-time (More than a year)

    Pros

    Listing Both Pro's and cons here.. You get to work with good people,but there is so much parity between pay scales. They recruit people from premiere institutes and pay a lot of money and pay very less to people from other places.

    Cons

    Nobody to pitch for new projects.

    Advice to Management

    Trying grow may be is a good sign but what about the people who are leaving. Isn't it better to retain them rather than getting new guys every other day.!


  2. "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Pune (India)
    Current Employee - Assistant Manager in Pune (India)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Exl Service full-time (More than a year)

    Pros

    Better Employee centric policies as compared to other BPOs - Medical benefits, Leaves, dress code policy, etc, good work culture, Good Rewards and Recognition programs, Good Growth Opportunities for right candidates, recently initiated promoting six sigma DNA, gives away annual gifts (something not common in all the BPO's), still provides home pick and drop (not commong to other BPOs)

    Cons

    No US/UK Holidays (Needs to have better Contract Management for back office processes), Night shifts in almost all accounts, Salary - pays well for lateral hires but like any other organization pays less to internal promotees, people policies changing fast because of Mr Vikram Talwar retiring

    Advice to Management

    Good going...


There are newer employer reviews for Exl Service
There are newer employer reviews for Exl Service

See Most Recent

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