Expedia - It's a call center.. | Glassdoor
There are newer employer reviews for Expedia
There are newer employer reviews for Expedia

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Helpful (3)

"It's a call center.."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Supervisor in Dallas, TX
Former Employee - Supervisor in Dallas, TX
Recommends
Positive Outlook
Approves of CEO

I worked at Expedia full-time (More than 5 years)

Pros

Good product, they stand behind what they sell. Service after the sale is great. If there is an issue they will fix it.

Cons

Expedia is expanding call centers all over the world. Insecurity about when the center will close is always looming. Management doesn't seem to want to listen to what the people who are actually doing the work have to say.

Advice to Management

Don't just look at the numbers to try to see how things are going. Listen to what people say who are actually doing the work and take that into account.

Other Employee Reviews for Expedia

  1. Helpful (3)

    "Software Test Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - STE/Software Development Engineer In Test in Bellevue, WA
    Former Employee - STE/Software Development Engineer In Test in Bellevue, WA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Expedia full-time (More than 3 years)

    Pros

    Good starting pay, benefits. A place to get your entry into Software.

    Cons

    Layoffs every time the market dips. Management cutting costs with every downturn.

    Advice to Management

    Back up QA when the push for quality.


  2. Helpful (2)

    "Lots of energy, no bureaucracy, get the work done culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Analytics in Bellevue, WA
    Current Employee - Director, Analytics in Bellevue, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Expedia full-time (More than 5 years)

    Pros

    If you have passion to deal with ambiguous role and environment and love the opportunity of creating a path, Expedia is the right place for you

    Cons

    Remember, this is a high energy company. its not for people who dont have the stomach and heart for high stress levels and changing priorities

    Advice to Management

    Keep your political conflicts at the leadership level, dont let it impact the folks who actually work!


There are newer employer reviews for Expedia
There are newer employer reviews for Expedia

See Most Recent

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