Expedia - Mediocre at best | Glassdoor
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There are newer employer reviews for Expedia

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Helpful (6)

"Mediocre at best"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Bellevue, WA
Former Employee - Anonymous Employee in Bellevue, WA
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at Expedia full-time (More than 5 years)

Pros

Great business, great benefits, many good, smart people.

Cons

Management promotes bad behavior amongst themselves and team members. Lots of bullying by management. This is coming from a smart, dedicated, and hard worker. There's a lot of back stabbing and brown nosing and it seems like management actually encourages this type of behavior. The environment is extremely stressful and unproductive in a lot of ways. Seems like the worst managers are the only ones that get promoted.

Other Employee Reviews for Expedia

  1. Helpful (4)

    "You need to be a "yes man""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lodging Support Agent in Dallas, TX
    Current Employee - Lodging Support Agent in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Expedia full-time (More than 5 years)

    Pros

    Some of the eployees found out that is cheaper purchase hotels stay through Bookings.com then throughout the Expedia discounted employee's website. Resonable benefits

    Cons

    You don't get promoted unless you kiss some a...

    Advice to Management

    Doesn't matter.... They will not listen...
    The new VP of Operations must change the entire incompetent management team in Dallas.


  2. "Concierge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia part-time (More than a year)

    Pros

    Opportunity for advancement
    Ability to make high commission
    Working for a company with brand recognition
    Get to build a better sales repertoire
    Chance to work along side other top-of-the-industry companies.

    Cons

    Sales focus is starting to outweigh the customer service aspects. Being labeled as a concierge CS should be regarded more highly in my opinion. Management is sometimes hard to reach in a timely manner for CS issues because all work in the field and are just as busy.

    Advice to Management

    Put team leads at less busy properties so they are more available when issues arise.

There are newer employer reviews for Expedia
There are newer employer reviews for Expedia

See Most Recent

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