Expedia - You need to be a "yes man" | Glassdoor
There are newer employer reviews for Expedia
There are newer employer reviews for Expedia

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Helpful (4)

"You need to be a "yes man""

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Lodging Support Agent in Dallas, TX
Current Employee - Lodging Support Agent in Dallas, TX
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Expedia full-time (More than 5 years)

Pros

Some of the eployees found out that is cheaper purchase hotels stay through Bookings.com then throughout the Expedia discounted employee's website. Resonable benefits

Cons

You don't get promoted unless you kiss some a...

Advice to Management

Doesn't matter.... They will not listen...
The new VP of Operations must change the entire incompetent management team in Dallas.

Other Employee Reviews for Expedia

  1. "Concierge"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expedia part-time (More than a year)

    Pros

    Opportunity for advancement
    Ability to make high commission
    Working for a company with brand recognition
    Get to build a better sales repertoire
    Chance to work along side other top-of-the-industry companies.

    Cons

    Sales focus is starting to outweigh the customer service aspects. Being labeled as a concierge CS should be regarded more highly in my opinion. Management is sometimes hard to reach in a timely manner for CS issues because all work in the field and are just as busy.

    Advice to Management

    Put team leads at less busy properties so they are more available when issues arise.


  2. "Okay company"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good work culture and peers

    Cons

    Leaders in Expedia needs to think broadly and spend more time on technical stuff than on politics


There are newer employer reviews for Expedia
There are newer employer reviews for Expedia

See Most Recent

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