Experian - Mixed reviews. | Glassdoor
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Helpful (2)

"Mixed reviews."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Director in Costa Mesa, CA
Former Employee - Director in Costa Mesa, CA
No opinion of CEO

I worked at Experian full-time (More than 5 years)

Pros

Senior leadership mostly smart and credible, but Don Robert has never run anything this large, everything he does is for the first time and it has been that way for years. With the death of CFO Paul Brooks, the thought leadership and mangement of the company is weakened. Senior HR leader stayed in place, retired on the job, seemed to lack the will to change anything. Global HR leader good at managing up, that's about it. Chris Callero likeable, intuitive, smart, but not well educated or sophisticated in ways a global COO typically is. Fast pace environment is stimulating. Work environment is flexible, accomodating lifestyles.

Cons

Dated technology. Poor tools. Lower pay than market, often... "Know it, and don't care." Little/no opportunity for movement, except in pockets (finance dept does it well). Despite knowing movement develops people, EXPN doesn't do it, and not much promotion from within. Not thoughtful about senior leader selection, e.g. Dorival. No clear value proposition for employees. Writing it for years now, nothing of particular distinction. Strategy unclear. Employees always talk about it in global people survey.

Advice to Management

I find it startling to think a $5b company can't discuss it's values with employees.

Other Employee Reviews for Experian

  1. "Company trying hard to innovate and create seamless experience for clients"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Schaumburg, IL
    Former Employee - Project Manager in Schaumburg, IL
    No opinion of CEO

    Pros

    If you get with the right team, they are cutting edge for analytics and innovation.

    Cons

    Very inconsistent internal communications, very unclear direction by senior management that was constantly shifting.

    Advice to Management

    Product development needs to do more external research and benchmarking for larger, older brands. Use their own analytic prowess on their own brands.


  2. "Challenging, high quotas"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Director in Oakland, CA
    Current Employee - Sales Director in Oakland, CA
    Approves of CEO

    Pros

    Good comp package and benefits

    Cons

    bureaucratic, huge on process, long hours

    Advice to Management

    lower sales quotas

There are newer employer reviews for Experian
There are newer employer reviews for Experian

See Most Recent

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